Difficult Conversations How to Discuss What Matters Most
Difficult Conversations How to Discuss What Matters Most
- ISBN 13:
9780670883394
- ISBN 10:
0670883395
- Format: Hardcover
- Copyright: 04/01/1999
- Publisher: Viking Adult
- Newer Edition
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Summary
Written by the Harvard Negotiation Project -- the group that produced the bestselling Getting to Yes -- this book sets forth a groundbreaking method and proven step-by-step approach that shows how to handle the most challenging conversations with more success and less anxiety.Asking for a raise. Ending a relationship. Saying "no" to your boss or spouse. Confronting disrespectful behavior. Apologizing. Conversations we dread, and often handle clumsily as a result, are part of all our lives: in boardrooms and family rooms, across the negotiation table and the dinner table. Now, Difficult Conversations teaches us how to handle these dialogues with more success and less anxiety.