9780763727123

Continuous Quality Improvement in Health Care : Theory, Implementations, and Applications

  • ISBN 13:

    9780763727123

  • ISBN 10:

    0763727121

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 08/12/2005
  • Publisher: Jones & Bartlett
  • Newer Edition

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.

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