Communicating Effectively

Communicating Effectively, Tenth Edition, is written for students taking speech communication classes for the first time. The book covers the theory and practice of communication, first by examining the communication process, second by discussing interpersonal communication, third by looking at other forms of communication including group, intercultural, professional communication, and that which occurs on the Internet, and fourth by offering a thorough examination of public communication. The overall approach of the book is pragmatic, so that students can not only see but appreciate the practical application of the ideas, concepts, and theories in their own lives and in the lives of people who are close to them.

Preface

Part One: Basic Principles of Communication

Chapter 1. The Communication Process

Chapter 2. Self,Perception, and Communication

Chapter 3. Verbal Communication

Chapter 4. Nonverbal Communication

Part Two: Interpersonal Communication

Chapter 5. Listening

Chapter 6. Interpersonal Relationships

Chapter 7. Evaluating and Improving Relationships

Chapter 8. Conflict and Conflict Management

Part Three: Other Forms of Communication

Chapter 9. Intercultural Communication

Chapter 10. Communicating Professionally and Employment Interviews

Chapter 11. Small Group Participation and Leadership

Part Four: Communicating in Public

Chapter 12. Getting Started and Finding Speech Material

Chapter 13. Organizing and Outlining the Speech

Chapter 14. Delivering the Speech

Chapter 15. The Informative Speech

Chapter 16: The Persuasive Speech

Glossary
References
Index