Messages : Building Interpersonal Communication Skills

ISBN 13:
9780205414895
ISBN 10:
0205414893
Edition: 6th
Format: Paperback
Copyright: 01/01/2005
Publisher: Allyn & Bacon

Note: Not guaranteed to come with supplemental materials (access cards, study guides, lab manuals, CDs, etc.)

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Summary

Unraveling the messages of interpersonal communication, this book is a comprehensive introduction that emphasizes skill development and application. By providing thorough coverage of four important elements -- Critical Thinking, Skill Development, Diversity, and Listening -- Messages, Fourth Edition creates a foundation for readers to first understand the concepts, and then apply what they have learned through real-life examples and exercises.

Messages About The Self and Others
Interpersonal Communication
What Is Interpersonal Communication?
Principles of Interpersonal Communication
Culture and Interpersonal Communication
The Self in Interpersonal Communication
Self-Concept and Self-Awareness
Self-Disclosure
Interpersonal Apprehension
Perception in Interpersonal Communication
The Stages of Perception
The Process of Perception
Increasing Accuracy in Interpersonal Perception
Listening in Interpersonal Communication
The Stages of Listening
Styles of Listening Effectively
Listening, Culture, and Gender
Messages: Spoken and Unspoken
Verbal Messages
Principles of Verbal Messages
Confirmation and Disconfirmation
Using Verbal Messages Effectively and Critically
Nonverbal Messages
The Functions of Nonverbal Messages
The Channels of Nonverbal Messages
Culture and Nonverbal Messages
Emotional Messages
Principles of Emotions and Emotional Messages
Obstacles in Communicating Emotions
Guidelines for Communicating Emotions
Conversation Messages
The Process of Conversation
Managing Conversation
Effective Conversation
Messages In Context
Culture and Interpersonal Communication
Cultural and Intercultural Communication
Cultural Differences
Improving Intercultural Communication
Relationships and Interpersonal Communication
Interpersonal Relationships
Relationship Stages
Relationship Types
Conflict and Interpersonal Communication
Principles of Interpersonal Conflict
Conflict Resolution Stages
Conflict Management Strategies
Power and Interpersonal Communication
Principles of Power
Intrapersonal Power: Self-Esteem
Interpersonal Power: Assertiveness
Gl
Table of Contents provided by Publisher. All Rights Reserved.

Messages : Building Interpersonal Communication Skills

9780205414895

0205414893

Summary

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