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Understanding Human Communication

ISBN: 9780195336122 | 0195336127
Edition: 10th
Format: Paperback
Publisher: Oxford University Press, USA
Pub. Date: 2/1/2008

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SummaryTable of ContentsAuthor Biography
George Rodman is Professor and Chair of the Department of Television and Radio at Brooklyn College, City University of New York, where he founded the television writing program.

Now in its tenth edition, Understanding Human Communication continues to build on the widely successful approach--a sophisticated balance of theory and skills--that has captivated more than a half million students and their professors. The best-selling introductory communication book in the field, this classic text has been enriched and str... MORE
... MORE
Each Chapter ends with a Summary, Key Terms, Activities, and For Further Exploration
Elements of Communication
Human Communication: What and Why
Communication Defined
Communication Is a Process
Communication Is Symbolic
Types of Communication
Intrapersonal Communication
Dyadic/Interpersonal Communication
Small Group Communication
Public Communication
Mass Communication
Functions of Communication
Physical Needs
Identity Needs
Social Needs
Practical Needs
Modeling Communication
A Linear Model
A Transactional Model
Communication Competence: What Makes an Effective Communicator?
Communication Competence Defined
Characteristics of Competent Communicators
Intercultural Communication Competence
Competence in Mediated Communication
Clarifying Misconceptions About Communication
Communication Does Not Always Require Complete Understanding
Communication Isn't Always a Good Thing
No Single Person or Event Causes Another's Reaction
Communication Will Not Solve All Problems
Meanings Rest in People, Not Words
Communication Is Not Simple
More Communication Is Not Always Better
The Self, Perception, and Communication
Communication and the Self
Self-Concept Defined
Communication and the Development of the Self
Culture and the Self-Concept
The Self-Concept and Communication with Others
The Self-Fulfilling Prophecy
Perceiving Others
Steps in the Perception Process
Narratives and Perception
Common Perceptual Tendencies
Perception and Culture
Empathy and Perception
Communication and Identity Management
Public and Private Selves
Characteristics of Identity Management
Why Manage Impressions?
How Do We Manage Impressions?
Impression Management and Honesty
Language
The Nature of Language
Language Is Symbolic
Meanings Are in People, Not Words
Language Is Rule-Governed
The Power of Language
Language Shapes Attitudes
Language Reflects Attitudes
Troublesome Language
The Language of Misunderstandings
Disruptive Language
Evasive Language
Gender and Language
Content
Reasons for Communicating
Conversational Style
Nongender Variables
Culture and Language
Verbal Communication Styles
Language and Worldview
Listening
Misconceptions About Listening
Listening and Hearing are Not the Same Thing
Listening Is Not a Natural Process
Mindful Listening Requires Effort
All Listeners Do Not Receive the Same Message
Overcoming Challenges to Effective Listening
Faulty Listening Behaviors
Reasons for Poor Listening
Personal Listening Styles
Content-Oriented
People-Oriented
Action-Oriented
Time-Oriented
Informational Listening
Don't Argue or Judge Prematurely
Separate the Message from the Speaker
Be Opportunistic
Look for Key Ideas
Ask Questions
Paraphrase
Take Notes
Critical Listening
Listen for Information Before Evaluating
Evaluate the Speaker's Credibility
Examine the Speaker
Table of Contents provided by Publisher. All Rights Reserved.

Ronald B. Adler is Professor of Communication at Santa Barbara City College. He is coauthor of Interplay: The Process of Interpersonal Communication, Tenth Edition (OUP, 2006), Looking Out, Looking In (2006), and Communicating at Work: Principles and Practices for Business and the Professions (2006).
George Rodman is Professor of Mass Communication at Brooklyn College, City University of New York, where he founded the television writing program. He is author of Mass Media in a Changing World, Second Edition (2007), and Making Sense of Media (2001).

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