FREE SHIPPING BOTH WAYS
ON EVERY ORDER!
LIST PRICE:
$82.00

Sorry, this item is currently unavailable.

Supervising Police Personnel : The Fifteen Responsibilities

ISBN: 9780130224866 | 0130224863
Edition: 4th
Format: Hardcover
Publisher: PRENTICE-HALL
Pub. Date: 1/1/2001

Why Rent from Knetbooks?

Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!

Top 5 reasons to order all your textbooks from Knetbooks:

  • We have the lowest prices on thousands of popular textbooks
  • Free shipping both ways on ALL orders
  • Most orders ship within 48 hours
  • Need your book longer than expected? Extending your rental is simple
  • Our customer support team is always here to help
SummaryTable of Contents
For courses in Police Supervision, Human or Organizational Behavior, and Ethics. Exceptionally practical in focus, this introduction to police supervision covers all the latest supervisory concepts and practices, and stresses the importance of values and ethics in police leadership and community-oriented policing. Using a 15-responsibility framework and a variety of interactive and imaginative exercises, it encourages students to think and behave as supervisors, and helps them to develop a compelling sense of mission and commitment.
Prefacexiii
The Fifteen Responsibilities1(1)
The ``R'' Word
1(2)
Optimism
... MORE(1)
A Team Process
3(3)
Change
6(3)
Quality
9(1)
What Follows
10(5)
PART ONE---Team Basics15(110)
Values
17(19)
Values-Led Police Supervision
18(1)
The Compass of Values
18(1)
Values: An Overview of What Follows
19(1)
Values: Understanding and Respect
19(2)
Definition, Sources, and Changing of Human Values
21(3)
Values: What Do They Do for Us?
24(3)
Value Clarification
27(4)
Police Supervisor as Value Driven
31(3)
From Values to Ethics
34(1)
Key Points
34(1)
Discussion
34(2)
Ethics
36(23)
Risky Behavior
38(1)
Courageous Choices
39(7)
Ethical Thinking
46(2)
Ethical Decision Making
48(2)
Strategy for Fostering Integrity
50(1)
Ethics Training
51(6)
Key Points
57(1)
Discussion
58(1)
Vision
59(18)
Everything Changes
60(1)
Two Approaches for Building a Shared Vision Statement
61(2)
Building a Shared Vision
63(2)
Goal Setting: The Constancy of Progress
65(6)
Strategy: The Constancy of Change
71(4)
Act Quickly; Think Slowly (A Greek Proverb)
75(1)
To Be Continued...
76(1)
Key Points
76(1)
Discussion
76(1)
Communications
77(28)
Communications: Leadership, Decision Making, and Trust
78(1)
What Is Communication?
79(1)
What We Know about Communications
80(1)
Types of Communication Channels
81(3)
Methods of Communicating
84(3)
Communications: Down, Up, and Across
87(6)
Communication Networks
93(1)
Messages: Volume and Types
94(4)
Technological Communications
98(2)
Barriers to Effective Communication
100(1)
Removing the Barriers
100(2)
Conclusion: A Challenge
102(1)
Key Points
103(1)
Discussion
104(1)
Time Management
105(20)
A Couple of Questions for You
106(1)
Our Mission
106(1)
People, People, People
107(1)
Time Dimension
107(1)
Self-Mastery of Time
107(2)
Time and Productivity
109(1)
Overloads
110(2)
If It's Worth Doing, It's Worth Doing Poorly
112(1)
Four Generations of Time Management
113(3)
On Becoming a Category II Police Supervisor
116(6)
Key Points
122(1)
Discussion
123(2)
PART TWO---Team Building125(98)
Team Leadership
127(17)
Team Leadership at the Top
128(1)
The Police Supervisor as a Leader
128(1)
The Police Supervisor as a Team Leader
129(1)
Team Leadership and Empowerment
130(1)
Authority and Power
130(1)
Police Department: Voluntary Organization
131(1)
Formal and Informal Team Leaders
132(1)
Followers
132(1)
Accepting Responsibility
133(1)
Courageous Fellowship
133(1)
Loyalty of a Team Follower
134(3)
On Becoming a Team Leader
137(5)
The Two Biggest Mistakes a Team Leader Can Make
142(1)
Key Points
142(1)
Discussion
143(1)
Motivation
144(20)
Why Have Motivated Workers?
145(1)
How Does Motivation Start?
145(1)
What Is Worker Motivation?
145(1)
The Distinction between Motivation and Performance
146(1)
Intrinsic and Extrinsic Motivation
147(2)
Theories of Worker Motivation: Why Employees Do What They Do
149(6)
Questions and Answers
155(1)
Job Satisfaction
156(3)
Recognition and Rewards
159(1)
The Increasing Importance of Recognition and Rewards
159(3)
Don't Worry
162(1)
Key Points
163(1)
Discussion
163(1)
Empowerement
164(17)
We Don't Act on What We Know
165(2)
Em-power-ment
167(2)
Delegation
169(6)
Participation
175(3)
Entitlement Is Empowerment in Excess
178(1)
Choosing Empowerment
179(1)
Key Points
179(1)
Discussion
180(1)
Team Training
181(19)
Why Teams?
182(1)
Team Training
183(1)
Advantages
183(4)
Trust
187(1)
Training
188(4)
Team-Based Decision Making
192(1)
Diversity in the Workplace
193(3)
Groupthink
196(2)
Key Points
198(1)
Discussion
198(2)
Wellness
200(23)
Stress and Wellness
200(1)
Fight or Flight Response
201(1)
Responsibility of the Police Supervisor
202(3)
Sources and Forms of Stress: The Stressors
205(3)
Detecting One's Stress Level
208(8)
Converting Stress into Wellness
216(1)
Knowing Your Goals
217(1)
Taking Four Steps
217(4)
The Good News
221(1)
Key Points
222(1)
Discussion
222(1)
PART THREE---Teamwork223(120)
Organizing
225(20)
Governance
226(5)
Organizations
231(11)
A Case for Agile Organizations
242(2)
Key Points
244(1)
Discussion
244(1)
Performance
245(32)
Planning
246(1)
From Planning to MBO
247(4)
Supervising by Objectives
251(3)
Obstacles to MBO
254(1)
Performance Evaluation
254(3)
The Performance Domain Rating Scale
257(13)
Recommendations for the Design and Implementation of a Personnel Evaluation System
270(3)
360° Performance Appraisal
273(2)
Key Points
275(1)
Discussion
275(2)
Conflict
277(1)
Conflict: The Internal Consequences
278(4)
Negotiations: Getting to Yes
282(1)
General Approach for Negotiating Differences
283(3)
Seven Steps You Can Take for Getting to Yes
286(4)
Problem Employees: Worker Relations
290(3)
Problem Employees: Citizen Relations
293(5)
Citizen Complaints
298(5)
Sexual Harassment
303(4)
Use of Force
307(1)
Key Points
307(1)
Discussion
308(1)
Community-Oriented and Problem-Oriented Policing
309(1)
Community-Oriented Policing
310(1)
Assumptions Associated with Community Policing
311(4)
Implementation
315(4)
Problem-Oriented Policing
319(10)
Implementation
329(5)
Concluding Thought
334(1)
Key Points
334(1)
Discussion
335(1)
Anticipation
336(7)
Why Anticipation?
336(1)
Ways to Anticipate
337(1)
Career Path Civilians
337(1)
Technology and Touch
338(1)
Work-Force Diversity
338(1)
Ethical Dilemmas
338(1)
Fewer Qualified Job Seekers Means More Old Geezers
339(1)
Modified Workweek
339(1)
Community-Oriented Policing: Generation Two
340(1)
Service Evaluation
340(1)
Businesslike
341(1)
Your Turn
341(2)
Index343

Related Products


  • Outlines & Highlights for Supervising Police Personnel: The Fifteen Responsibilities by Paul M. Whisenand
    Outlines & Highlights for Supe...
  • Supervising Police Personnel : The Fifteen Responsibilities
    Supervising Police Personnel :...
  • Supervising Police Personnel : The Fifteen Responsibilities
    Supervising Police Personnel :...
  • Supervising Police Personnel : The Fifteen Responsibilities
    Supervising Police Personnel :...
  • Supervising Police Personnel: The Fifteen Responsibilities
    Supervising Police Personnel: ...


Please wait while this item is added to your cart...