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| Preface | |
| Backgrounds | |
| Getting Started: Writing and Your Career | |
| The Writing Process at Work | |
| Collaborative Writing and Meetings at Work | |
| Correspondence | |
| Writing Routine Business Correspondence: Memos, Faxes, E-mails, IMs, and Blogs | |
| Writing Letters: Some Basics for Audiences Worldwide | |
| Types of Business Letters | |
| How to Get a Job: Searching, Preparing, Applying, and Interviewing | |
| Gathering And Summarizing Information | |
| Doing Research for and Documentation for the Job | |
| Summarizing Material | |
| Preparing Documents And Visuals | |
| Designing Clear Visuals | |
| Designing Successful Documents and Websites | |
| Writing Instructions and Procedures | |
| Writing Winning Proposals | |
| Writing Effective Short Reports | |
| Writing Careful Long Reports | |
| Making Successful Presentations at Work | |
| A Writer's Brief Guide to Paragraphs, Sentences, and Words | |
| Proofreading Marks | |
| Table of Contents provided by Publisher. All Rights Reserved. |