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Messages : Building Interpersonal Communication Skills

ISBN: 9780321025098 | 0321025091
Format: Paperback
Publisher: Pearson College Div
Pub. Date: 1/1/1999

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SummaryTable of Contents
"Messages" is a brief, highly interactive text that emphasizes interpersonal communication skills in the real world, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction to interpersonal communication that creates a foundation for students to first understand the concepts as well as to develop the necessary skills to apply what they have learned through real-life examples and exercises. With a renewed focus on skill-building, this text helps today's students understand how to master their interpersonal communication skills in every area of their lives.
... MORE
Detailed Contentsvii
Specialized Contentsxii
Prefacexix
PART I. MESSAGES ABOUT THE SELF AND OTHERS1(109)
Interpersonal Communication
1(36)
The Self
37(28)
Perception
65(22)
Listening
87(23)
PART II. MESSAGES SPOKEN AND UNSPOKEN110(119)
Verbal Messages
110(28)
Nonverbal Messages
138(31)
Emotional Messages
169(23)
Conversation Messages
192(37)
PART III. MESSAGES IN CONTEXT229(114)
Interpersonal Communication and Culture
229(27)
Interpersonal Communication and Relationships
256(34)
Interpersonal Communication and Conflict
290(26)
Interpersonal Communication and Power
316(27)
Appendix. Writing about Interpersonal Communication343(5)
Glossary of Interpersonal Communication Concepts and Skills348(15)
Bibliography363(14)
Photo Credits377(1)
Index378

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