Messages is a brief, highly interactive text emphasizing interpersonal communication skills in the real world, ethics, critical thinking, listening, and power in a multicultural world. While intentionally brief, Messages provides a comprehensive introduction that stresses skill development and creates a foundation for students to first understand the concepts and then apply what they have learned through real-life examples and exercises. With a new, integrated focus on interpersonal communication in the workplace, Messages helps today's students understand how the concepts discussed in class will benefit them outside of the classroom as well.