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| Introduction | |||||
| A Message from the National Restaurant Association Educational Foundation | iii | ||||
| Acknowledgements | v | ||||
| Features of the NRAEF ManageFirst Competency Guides | vi | ||||
| Tuning In to You | viii | ||||
| Profession... MORE | ix | ||||
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| 3 | (5) | |||
| 8 | (2) | |||
| 10 | (2) | |||
| 12 | (7) | |||
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| 19 | (2) | |||
| 21 | (5) | |||
| 26 | (2) | |||
| 28 | (2) | |||
| 30 | (1) | |||
| 31 | (8) | |||
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| 39 | (1) | |||
| 40 | (2) | |||
| 42 | (4) | |||
| 46 | (9) | |||
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| 55 | (2) | |||
| 57 | (4) | |||
| 61 | (5) | |||
| 66 | (3) | |||
| 69 | (10) | |||
| 79 | (6) | |||
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| 85 | (2) | |||
| 87 | (5) | |||
| 92 | (2) | |||
| 94 | (3) | |||
| 97 | (8) | |||
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| 105 | (2) | |||
| 107 | (6) | |||
| 113 | (3) | |||
| 116 | (7) | |||
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| 123 | (2) | |||
| 125 | (13) | |||
| 138 | (7) | |||
| Field Project | 145 | (4) | |||
| Index | 149 |