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|PART ONE INTRODUCTION In this first section we discuss the field of industrial/organizational psychology, learn what it is, and examine its history. The second chapter is an overview of social scientific research methods, and how this methodology is used by I/O psychologists. This section sets the groundwork for what is to come.... MORE||1||(54)|
|PART TWO PERSONNEL ISSUES In these four chapters we will take a "tour" of personnel functions in organizations. We will examine how jobs are analyzed, how workers are recruited and selected for jobs, how workers are trained, and, finally, how workers' job performance is evaluated.||55||(128)|
|PART THREE WORKER ISSUES These three chapters will examine important psychological states that influence employee work behavior: the motivation to work, the satisfaction one gets from a job, and the stress that occurs because of job demands. These three states represent the vital issues of why people work and what happens to them internally because of work rewards and demands.||183||(90)|
|PART FOUR WORK GROUP AND ORGANIZATIONAL ISSUES In the next five chapters we will examine how workers interact in the formation of work groups and larger work organizations. The study of this interaction of workers and work groups comprises a good part of the area within I/O psychology known as organizational psychology. In reviewing organizational issues, we will start small, looking at communication between two workers, and finish big, examining how large work organizations are designed and structured.||273||(166)|
|PART FIVE WORK TASK AND ENVIRONMENT ISSUES In this section, we will look at the relationship between the worker and the work task. The first chapter in this section (Chapter 15) will begin by examining how the worker, characteristics of the work task (including the work tools and machinery used), and the physical work environment all interact to enable the worker to perform a job. In the last chapter (Chapter 16), we will examine how characteristics of the work environment and the conditions of work affect worker safety, well-being, and the overall quality of the working experince.||439||(60)|