Rent 9780321056870 | Introduction to Industrial/Organizational Psychology | Riggio, Ronald E.; Porter, Lyman W. @knetbooks.com

Summary Table of Contents

For courses in Industrial/Organizational Psychology and Psychology of Work Behavior. This inviting, comprehensive, student-oriented introduction to industrial/organizational psychology emphasizes the connections between theory and practice across the full spectrum of personnel issues, worker issues, work group and organizational issues, and work environment issues. Its focus on career information, employee-centered issues, and cutting-edge research ensures that students get and stay motivatedright from the beginning.

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CONTENTS

vii

(8)

PREFACE

PART ONE INTRODUCTION In this first section we discuss the field of industrial/organizational psychology, learn what it is, and examine its history. The second chapter is an overview of social scientific research methods, and how this methodology is used by I/O psychologists. This section sets the groundwork for what is to come.

(54)

1. INTRODUCTION: DEFINITIONS AND HISTORY

(18)

2. RESEARCH METHODS IN INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY

(36)

PART TWO PERSONNEL ISSUES In these four chapters we will take a "tour" of personnel functions in organizations. We will examine how jobs are analyzed, how workers are recruited and selected for jobs, how workers are trained, and, finally, how workers' job performance is evaluated.

(128)

3. JOB ANALYSIS

(25)

4. EMPLOYEE SELECTION

(42)

5. EMPLOYEE TRAINING AND DEVELOPMENT

122

(33)

6. EVALUATING EMPLOYEE PERFORMANCE

155

(28)

PART THREE WORKER ISSUES These three chapters will examine important psychological states that influence employee work behavior: the motivation to work, the satisfaction one gets from a job, and the stress that occurs because of job demands. These three states represent the vital issues of why people work and what happens to them internally because of work rewards and demands.

183

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7. MOTIVATION

183

(32)

8. JOB SATISFACTION, WORK ATTENDANCE, AND QUALITY OF WORK LIFE

215

(30)

9. WORKER STRESS

245

(28)

PART FOUR WORK GROUP AND ORGANIZATIONAL ISSUES In the next five chapters we will examine how workers interact in the formation of work groups and larger work organizations. The study of this interaction of workers and work groups comprises a good part of the area within I/O psychology known as organizational psychology. In reviewing organizational issues, we will start small, looking at communication between two workers, and finish big, examining how large work organizations are designed and structured.

273

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10. COMMUNICATION IN THE WORK PLACE

273

(30)

11. GROUP PROCESSES IN WORK ORGANIZATIONS

303

(36)

12. LEADERSHIP

339

(33)

13. INFLUENCE, POWER AND POLITICS

372

(30)

14. ORGANIZATIONAL STRUCTURE, CULTURE, AND DEVELOPMENT

402

(37)

PART FIVE WORK TASK AND ENVIRONMENT ISSUES In this section, we will look at the relationship between the worker and the work task. The first chapter in this section (Chapter 15) will begin by examining how the worker, characteristics of the work task (including the work tools and machinery used), and the physical work environment all interact to enable the worker to perform a job. In the last chapter (Chapter 16), we will examine how characteristics of the work environment and the conditions of work affect worker safety, well-being, and the overall quality of the working experince.

439

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15. HUMAN FACTORS IN WORK DESIGN

439

(30)

16. WORK CONDITIONS AND WORK SAFETY

469

(30)

GLOSSARY

499

(14)

REFERENCES