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The Human Side of Organizations

ISBN: 9780130319616 | 0130319619
Edition: 8th
Format: Hardcover w/Disk
Publisher: Prentice Hall
Pub. Date: 1/1/2002

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SummaryTable of Contents
For Organizational Behavior and Human Relations courses. Understanding how people behave in organizations is an essential element to being part of an organization on any level. The Human Side of Organizations is designed to prepare students for what lies within organizations, thus avoiding reality shock. Clearly written with real-life, rather than theoretical aspects, the text provides students with a complete analysis of behavior. The text covers how formal and informal organizations function, and provides complete coverage of communications a... MORE
Detailed Contentsix
Prefacexxvii
PART I Humans Are People1(114)
Work and Its Place in Life
2(26)
... MORE
Perception
28(24)
Primary Communications
52(38)
Improving Communications and Managing Conflict
90(25)
PART II The Organizational Framework115(156)
Jobs, from Design to Appraisal
116(33)
Formal Organizations: How People Organize
149(26)
Understanding Management
175(35)
Small Groups and the Informal Organization
210(25)
Individuals and Self-Management
235(36)
PART III Inducing Organizational Activity271(122)
Motivation and Morale
272(32)
Job Satisfaction and the Quality of Work Life
304(41)
The Dynamics of Change
345(23)
Leadership
368(25)
PART IV Strategies for Improving Organizational Behavior and Performance393(102)
Quality
394(14)
Stress
408(29)
Ethics and Etiquette
437(29)
Challenges and Opportunities
466(29)
Notes495(19)
Index514

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