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Diversity Consciousness : Opening Our Minds to People, Cultures, and Opportunities

ISBN: 9780130803382 | 0130803383
Edition: 1st
Format: Paperback
Publisher: Prentice Hall
Pub. Date: 9/1/1999

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SummaryTable of Contents
For undergraduate courses in Success/Orientation, Race and Ethnic Relations, Cultural Diversity in the Workplace (Business Management), Interpersonal Human Relations, and Allied Health/Human Services; also for teacher-training education courses, and staff/professional development workshops.This empowering study on human diversity helps students develop the ability to understand, respect, and value diversity i.e., raise their "diversity consciousness" and demonstrates how opening one's mind to the views of other peoples and cultures is central for a quality education and successful career. Personalizing the learning experience by weaving a wide variety of real-life student experiences and perspectives throughout the book, it discusses topics in a style that promotes self-reflection and dialogue, and uses an approach to diversity that is balanced, comprehensive, well-integrated, and relevant to students' goals in life. Complete with self-reflective journal questions and interactive exercises, it offers thorough and current discussions on diversity and workplace issues what they are, their significance, and their relevance to the reader; discusses concepts such as teamwork, conflict management, leadership, racism, prejudice, and communication in a clear and concise fashion; and zeroes in on the relationship between an employee's success in the workplace and his/her ability to develop flexibility in their thinking so that he/she can positively and effectively deal with a variety of diversity issues.
Forewordix
Prefacexi
About the Student Editorsxv
In Appreciationxvii
Diversity: An Overview
1... MORE
Chapter Objectives
1(1)
Our Changing Cultural Landscape
2(8)
Views of Diversity: Assimilation and Pluralism
10(3)
Dimensions of Diversity
13(4)
Diversity between and within Groups
17(1)
Diversity Myths
18(2)
What Is Diversity Consciousness?
20(1)
Diversity Education
21(2)
Exercises
23(3)
Diversity Skills and Success
26(31)
Chapter Objectives
26(1)
Definitions of Success
27(3)
Sociocultural Theory and Success
30(2)
Why Diversity Skills Are Important
32(13)
Diversity Skills and Individual/Organizational Benefits
45(5)
The Costs of Inadequate Diversity Skills
50(2)
Exercises
52(5)
Personal and Social Barriers to Success
57(37)
Chapter Objectives
57(2)
Six Barriers to Success
59(24)
Acknowledging and Overcoming Diversity Barriers
83(6)
Exercises
89(5)
Developing Diversity Consciousness
94(33)
Chapter Objectives
94(1)
Diversity Consciousness
95(1)
Isolation
96(5)
Six Areas of Development
101(17)
Strategies for Developing Diversity Consciousness
118(4)
A Continuing Process
122(1)
Exercises
123(4)
Communicating in a Diverse World
127(31)
Chapter Objectives
127(1)
Communication and Culture
128(4)
Electronic Communication
132(2)
Diversity Consciousness and Communication
134(8)
The Importance of Communication
142(2)
Barriers to Effective Communication
144(2)
Hot Buttons
146(3)
Difficult Dialogues
149(2)
Communicating Inclusively
151(3)
Exercises
154(4)
Teamwork
158(34)
Chapter Objectives
158(1)
Teams Today
159(8)
Developing Teamwork Skills
167(1)
Diversity Consciousness and Teaming
168(2)
Team Leadership
170(3)
High-Performance Teams
173(4)
Obstacles to Teamwork
177(2)
Conflict
179(8)
Exercises
187(5)
Conclusion
192(17)
Chapter Objectives
192(2)
Opening Your Mind to Opportunities
194(2)
Future Challenges
196(8)
Exercises
204(5)
Bibliography209(12)
Suggested Readings221(6)
Index227

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