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| Crisis intervention theory and application | p. 1 |
| Approaching crisis intervention | p. 3 |
| Basic crisis intervention skills | p. 19 |
| Crisis case handling | p. 52 |
| Handling specific crises : going into the trenches | p. 89 |
| Posttraumatic stress disorder | p. 91 |
| Crisis of lethality | p. 145 |
| Sexual assault | p. 176 |
| Partner violence | p. 219 |
| Chemical dependency : the crisis of addiction | p. 270 |
| Personal loss : bereavement and grief | p. 325 |
| Crisis in the human services workplace | p. 367 |
| Violent behavior in institutions | p. 369 |
| Crises in schools | p. 402 |
| Crisis/hostage negotiation | p. 450 |
| Human services workers in crisis : burnout, vicarious traumatization, and compassion fatigue | p. 479 |
| New directions | p. 513 |
| Ecosystemic crisis intervention and the multicultural imperative | p. 515 |
| Off the couch and into the streets | p. 553 |
| Table of Contents provided by Blackwell. All Rights Reserved. |