Rent 9780534366414 | Crisis Intervention Strategies With Infotrac

Summary Table of Contents

This book teaches helping professionals the skills and procedures they need to know to handle crises. Gilliland and James present a six-step model that gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem; Ensuring Client Safety; Providing Support; Examining Alternatives; Making Plans; and Obtaining Commitment. Upon this model the authors then build specific strategies for handling a myriad of different crisis situations - in many cases providing the dialogue the nurse, minister, police officer, counselor, or other practitioner might have with the person in crisis.

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PART ONE Crisis Intervention Theory and Application

(127)

Approaching Crisis Intervention

(28)

Definitions of Crisis

(1)

Characteristics of Crisis

(2)

Presence of Both Danger and Opportunity

(1)

Complicated Symptomology

(1)

Seeds of Growth and Change

(1)

No Panaceas or Quick Fixes

(1)

The Necessity of Choice

(1)

Universality and Idiosyncrasy

(1)

Applied Crisis Domains

(1)

Developmental Crises

(1)

Situational Crises

(1)

Existential Crises

(1)

Environmental Crises

(1)

Transcrisis States

(2)

Theories of Crisis and Crisis Intervention

(5)

Basic Crisis Intervention

(1)

Expanded Crisis Theory

(3)

Ecosystem Theory

(1)

Electronic Media Impact

(1)

Systemic Interdependency

(1)

A Macrosystemic Approach

(1)

Crisis Intervention Models

(2)

The Equilibrium Models

(1)

The Cognitive Model

(1)

The Psychosocial Transition Model

(1)

Eclectic Crisis Intervention Theory

(1)

Characteristics of Effective Crisis Workers

(4)

Life Experiences

(1)

Professional Skills

(1)

Poise

(1)

Creativity and Flexibility

(1)

Energy

(1)

Quick Mental Reflexes

(1)

Other Characteristics

(1)

Crises and the Personhood of Crisis Workers

(1)

Multicultural Perspectives in Crisis Intervention

(5)

Culturally Biased Assumptions

(2)

Culturally Effective Helping

(1)

Multicultural Issues in Outreach

(1)

Summary

(2)

References

(3)

Basic Crisis Intervention Skills

(50)

Introduction

(1)

The Six-Step Model of Crisis Intervention

(2)

Assessing

(1)

Listening

(1)

Defining the Problem

(1)

Ensuring Client Safety

(1)

Providing Support

(1)

Acting

(1)

Examing Alternatives

(1)

Making Plans

(1)

Obtaining Commitment

(1)

Assessment in Crisis Intervention

(3)

Assessing Client Functioning

(1)

Assessing in Crisis Intervention

(1)

Assessing the Severity of Crisis

(1)

The Triage Assessment System

(5)

Psychobiological Assessment

(1)

Assessing the Client's Current Emotional Functioning

(2)

Client's Current Acute or Chronic State

(1)

Client's Reservoir of Emotional Strength

(1)

Strategies for Assessing Emotional Status

(1)

Assessing Alternatives, Coping Mechanisms, and Support Systems

(1)

Assessing for Suicide/Homicide Potential

(1)

Summary of Assessment

(1)

Listening in Crisis Intervention

(13)

Open-Ended Questions

(1)

Closed-Ended Questions

(1)

Owning Feelings

(2)

Climate of Human Growth

(1)

Communicating Empathy

(3)

Communicating Genuineness

(2)

Communicating Acceptance

(1)

Facilitative Listening

(3)

Acting in Crisis Intervention

(8)

Collaborative Counseling

(1)

Nondirective Counseling

(1)

Directive Counseling

(1)

Action Strategies for Crisis Workers

(6)

Summary

(11)

References

(2)

Crisis Case Handling

(46)

Handling Crisis Cases Versus Long-Term Cases

(4)

Comparing What Crisis Workers and Long-Term Therapists Do

(1)

Comparison of Principles, Objectives, Client Functioning, and Assessment

(3)

Case Handling on Telephone Crisis Lines

(18)

The Telephone as a Crisis Tool

(2)

Telephone Counseling Strategies

(5)

Regular, Severely Disturbed, and Abusive Callers

(3)

Handling the Severely Disturbed Caller

(4)

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