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Chapter 1: Overview of Club Operations
Chapter 2: The Board of Directors and the General Manager/Chief Operating Officer
Chapter 3: Leading Clubs Effectively
Chapter 4: Strategic Planning and Management
Chapter 6: Club Marketing
Chapter 7: Membership Marketing
Chapter 8: Managing Human Resources in Clubs
Chapter 9: Training and Professional Development in Clubs
Chapter 10: Club Food and Beverage Operations
Chapter 11: Club Financial Management
Chapter 12: Club Technology
Chapter 13: Club Facility Management
Chapter 14: Managing Entertainment in Clubs
Chapter 15: Golf Operations in Clubs
Chapter 16: Golf Course Maintenance
Chapter 17: Club Fitness, Spa, Aquatics, and Tennis Operations
About the Educational Institute
We Train The Best!
The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
Professionalcertificationfrom the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.