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Communicating with Credibility and Confidence : Diverse People, Diverse Settings

ISBN: 9780534509453 | 0534509452
Edition: 2nd
Format: Paperback
Publisher: Thomson Learning
Pub. Date: 7/1/2002

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Table of Contents
... MORE
Understanding Communication.
Communication Dynamics: Exploring Concepts and Principles.
Your Communication: Developing Credibility and Confidence.
Perception and Thought.
Creating Dialogue.
Listening and Questioning: Negotiating Meanings.
Nonverbal Communication: More Than Words Can Say.
Verbal Communication: Connecting with Language.
Building Interpersonal Relationships.
Relationship Climates: Creating Communication Environments.
Personal Relationships: Growing with Another.
Professional Relationships: Transacting for Success.
Communication In Groups And Teams.
Groups and Teams: Communication and Leadership.
Problem Analysis and Decision-Making: Achieving Group and Team Goals.
Speaking To Public Audiences.
Research and Development: Creating Public Speeches.
Rehearsal and Delivery: Speaking to Audiences.
Public Presentations: Speaking to Inform
Public Presentations: Speaking to Persuade
Glossary
References
Name Index
Subject Index
Table of Contents provided by Publisher. All Rights Reserved.

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