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| Laying The Groundwork | |
| Introduction to Helping | |
| Overview of the Helping Model | |
| The Helping Relationship - Values in Action | |
| The Therapeutic Dialogue | |
| Communication: The Skills of Tuning in and Actively Listening to Clients | |
| Communicating Empathy: Working Hard at Understanding Clients | |
| The Art of Probing and Summarizing | |
| Helping Clien... MORE | |
| Challenging Skills and the Wisdom to Use Them Well | |
| Helping Difficult Clients Move Forward: Reluctance, Resistance, and Resilience | |
| The Stages And Tasks Of The Helping Model | |
| Stage I: Help Clients Tell Their Stories | |
| Introduction to Stages II and III: Decisions, Goals, and Plans | |
| Stage II: Help Clients Set Viable Goals | |
| Stage III: Help Clients Develop Strategies and Plans to Accomplish Their Goals | |
| The Action Arrow: Making It All Happen | |
| Getting There: Help Clients Implement Their Change Programs ? "How Do I Make it All Happen? | |
| Table of Contents provided by Publisher. All Rights Reserved. |