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Business Communication : Process and Product
ISBN: 9780324007664 | 0324007663
Edition: 3rdFormat: Hardcover
Publisher: SOUTH-WESTERN PUBLISHING CO
Pub. Date: 7/1/1999
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BUSINESS COMMUNICATION: PROCESS AND PRODUCT is a time-tested, Web-supported, teaching/learning/testing system that delivers comprehensive resources. The text uses the 3-x-3 writing process to guide the user in writing effectively. Accurate, detailed model documents provide numerous examples for learners to emulate, and abundant activities and cases develop skills. The variety and depth of resources in both print and electronic media are unmatched by any competitor. Mary Ellen Guffey leads the market in providing instructors with timely, innovative, and continuously refreshed teaching tips and support through her Web sites, monthly newsletters, and conference presentations.
| UNIT 1 Communication Foundations | 1 | (98) | |||
| 2 | (34) | |||
| 36 | (31) | |||
| 67 | (32) | |||
| UNIT 2 The Writing Process | 99 | (76) | |||
| 100 | (25) | |||
| 125 | (26) | |||
| 151 | (24) | |||
| UNIT 3 Business Correspondence | 175 | (144) | |||
| 176 | (41) | |||
| 217 | (31) | |||
| 248 | (35) | |||
| 283 | (36) | |||
| UNIT 4 Reports and Proposals | 319 | (140) | |||
| 320 | (39) | |||
| 359 | (29) | |||
| 388 | (29) | |||
| 417 | (42) | |||
| UNIT 5 Reports and Proposals | 459 | ||||
| 460 | (27) | |||
| 487 | ||||
| APPENDIX A C.L.U.E. COMPETENT LANGUAGE USAGE ESSENTIALS: A BUSINESS COMMUNICATOR'S GUIDE | A-1 | (25) | |||
| APPENDIX B GUIDE TO DOCUMENT FORMATS | A-26 | (14) | |||
| APPENDIX C DOCUMENTATION FORMATS | A-40 | (8) | |||
| APPENDIX D CORRECTION SYMBOLS | A-48 | (3) | |||
| KEY TO C.L.U.E. EXERCISES | A-51 | ||||
| ENDNOTES | E-1 | ||||
| ACKNOWLDGMENTS | ACK-1 | ||||
| INDEX | I-1 |
