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Program Evaluation : An Introduction

ISBN: 9780830415366 | 083041536X
Edition: 3rd
Format: Paperback
Publisher: Brooks Cole
Pub. Date: 8/2/2000

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SummaryTable of Contents
Praised by instructors and students alike, PROGRAM EVALUATION: AN INTRODUCTION helps your students evaluate services and programs using scientifically credible research tools. In the process of learning these evaluation techniques and skills, they will also become proficient at critically analyzing evaluation studies conducted by others. The authors present and simplify all the essentials needed for a critical appreciation of evaluation issues and methodology. From this text, students will learn how to gather evidence and demonstrate that their interventions and programs are effective in improving clients' lives. This text is known for its student-friendly writing style and clear presentation of concepts, as well as its hands-on and applied focus.
Prefacexi
Introduction
1(29)
The Importance of Program Evaluation
1(4)
... MOREWhat Is a Program?
5(1)
Characteristics of ``Good'' Programs
5(6)
Program Evaluation Defined
11(1)
Reasons Why Programs Are Evaluated
12(4)
Overcoming the Subjective Perspective
16(5)
Philosophical Assumptions of Program Evaluation
21(9)
Ethical Issues in Program Evaluation
30(21)
Historical Background
30(2)
Ethical Guidelines
32(6)
How Ethical Guidelines Get Operationalized
38(3)
Research with Special Populations
41(1)
Potential Problems in Conducting Ethical Research
42(3)
The Practitioner's Ethical Responsibilities
45(1)
Ethical Dilemmas
45(6)
Needs Assessment
51(31)
What Is Needs Assessment?
51(1)
The Need for Needs Assessment
52(1)
Definitions of Need
53(2)
Planning a Needs Assessment
55(3)
Selecting a Needs Assessment Approach
58(12)
Thinking Creatively About Needs Assessment
70(4)
Community Readiness
74(8)
Qualitative Methods in Evaluation
82(26)
Introduction
82(1)
What Is ``Qualitative Evaluation''?
83(1)
When Is Qualitative Evaluation Useful?
83(2)
Qualitative Methods and Single System Evaluation
85(2)
Designing a Qualitative Evaluation
87(2)
Action (Participatory) Evaluation
89(1)
Gaining Access to the Site
90(1)
Reciprocity, Payback, and Feedback
90(1)
Sampling in Qualitative Evaluation
91(1)
Data Collection
92(4)
Analyzing Qualitative Data
96(2)
Quality Control
98(1)
Writing the Report
99(2)
Examples of Qualitative Evaluations
101(7)
Formative and Process Evaluation
108(42)
Formative Evaluation
108(2)
Conducting a Formative Evaluation
110(4)
Other Uses of Formative Evaluation
114(2)
Process Evaluation
116(5)
Program Monitoring
121(2)
Mission Statements, Goals, and Objectives
123(4)
Writing Program Objectives
127(3)
What Should Be Monitored?
130(5)
Quality Assurance
135(5)
Total Quality Management
140(10)
Single System Research Designs
150(31)
What Are Single System Research Designs?
150(1)
Selecting Outcome Measures
151(2)
Assessing Measures Over Time
153(1)
Needs Assessments
154(1)
Notation and General Principles
154(3)
Formative Evaluations
157(2)
Quality Assurance Studies
159(2)
Summative Evaluation Designs
161(4)
Experimental Designs
165(5)
External Validity
170(2)
Inferential Statistics
172(3)
How to Prepare Graphs
175(1)
Ethics of Single System Research Designs
176(5)
Goal Attainment Scaling
181(10)
Introductory Scenario
181(1)
What Is Goal Attainment Scaling?
182(1)
Illustration of Goal Attainment Scaling
183(1)
Goal Attainment Scaling and Program Evaluation
184(2)
Variations of Goal Attainment Scaling
186(1)
Problems with Goal Attainment Scaling
187(4)
Client Satisfaction
191(22)
Arguments for Monitoring Consumer Satisfaction
191(2)
The Problem with Client Satisfaction Studies
193(2)
A Sampling of Recent Client Satisfaction Studies
195(2)
Annotations About Client Satisfaction
197(1)
Explanations for High Ratings
198(1)
Recommendations for Client Satisfaction Studies
199(4)
Determining Sample Size
203(10)
Group Research Designs
213(36)
What Are Group Research Designs?
213(1)
Starting an Outcome Evaluation
214(2)
Outcome Evaluation Designs
216(2)
General Principles of Group Research Designs
218(1)
Pre-Experimental Research Designs
219(7)
Quasi-Experimental Research Designs
226(1)
Quasi-Experimental Designs
227(5)
Threats to the Internal Validity
232(3)
Protection Against Alternative Explanations
235(1)
Experimental Designs
236(13)
Cost-Effectiveness and Cost Analysis Designs
249(15)
Cost as an Evaluative Criterion
249(2)
Example of a Cost-Effectiveness Evaluation
251(1)
How to Do a Cost-Effectiveness Study
252(3)
Whose Point of view?
255(1)
Cost-Benefit Analysis
256(8)
Measurement Tools and Strategies
264(32)
Importance of Measurement
264(2)
Deciding What to Measure
266(3)
Reliability
269(6)
Validity
275(3)
Locating Appropriate Instruments
278(4)
Constructing ``Good'' Evaluation Instruments
282(7)
Levels of Measurement
289(7)
Illustrations of Instruments
296(28)
Child Abuse Potential Inventory
297(2)
Clinical Anxiety Scale
299(2)
CES-D Scale
301(3)
The Hope Scale
304(2)
The UCLA Loneliness Scale (Version 3)
306(2)
Rosenberg Self-Esteem Scale
308(2)
Adult-Adolescent Parenting Inventory
310(2)
Brief Symptom Inventory™
312(2)
Mental Adjustment to HIV Scale
314(3)
Scales of Perceived Social Support
317(3)
The Well-Being Scale
320(4)
Pragmatic Issues
324(20)
Treatment Fidelity
324(2)
Fidelity Nightmares
326(4)
Program Drift and the Transfer of Programs
330(1)
Political Nature of Evaluation
331(2)
``Threat'' of Evaluation
333(1)
Guidelines for Evaluation in Politically Charged Arenas
334(4)
Culturally Sensitive Evaluation Practice
338(6)
Making Sense of Evaluation Data
344(30)
What Does It Mean to Analyze Data?
344(1)
Data Analysis and the Computer
345(1)
Univariate Analysis
346(7)
Bivariate Analysis
353(8)
Multivariate Analysis of Data
361(1)
Myths About Statistical Significance
362(3)
Understanding Trends
365(2)
Using Statistics in Reports
367(3)
Type I and II Errors
370(4)
Writing Evaluation Proposals, Reports, and Journal Articles
374(23)
Components of the Evaluation Proposal and Report
375(10)
Mistakes to Avoid in Writing Evaluation Reports
385(5)
Checklist for Writing and Assessing Evaluation Reports
390(1)
The Utilization of Evaluation Reports
391(2)
Writing for Professional Publication
393(4)
Index397

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