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Program Evaluation : An Introduction

ISBN: 9780534508272 | 0534508278
Edition: 4th
Format: Paperback
Publisher: Cengage Learning
Pub. Date: 3/10/2005

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SummaryTable of Contents
Praised by instructors and students alike, PROGRAM EVALUATION: AN INTRODUCTION helps your students evaluate services and programs that they will encounter in their professional practice. In the process of learning evaluation techniques and skills, students will become proficient at critically analyzing evaluation studies conducted by others. The authors present and simplify all the essentials needed for a critical appreciation of evaluation issues and methodology. The text's student-friendly writing style and clear presentation of concepts, as ... MORE
Prefacexi
CHAPTER 1 Introduction1(32)
The Importance of Program Evaluation
1(4)
What Is a Program?
... MORE5(1)
Characteristics of "Good" Programs
5(6)
Program Evaluation Defined
11(1)
Reasons Why Programs Are Evaluated
12(1)
Motivations for Program Evaluation
13(4)
Overcoming the Subjective Perspective
17(4)
Philosophical Assumptions of Program Evaluation
21(5)
More on Positivism
26(2)
Chapter Recap
28(5)
CHAPTER 2 Ethical Issues in Program Evaluation33(20)
Historical Background: Why IRBs Are Necessary
33(1)
Ethical Guidelines
34(6)
How Ethical Guidelines Get Operationalized
40(3)
Research with Special Populations
43(1)
Potential Problems in Conducting Ethical Research
44(3)
The Practitioner's Ethical Responsibilities
47(3)
Chapter Recap
50(3)
CHAPTER 3 Needs Assessment53(34)
What Is Needs Assessment?
53(1)
The Need for Needs Assessment
54(1)
Definitions of Need
55(2)
Planning a Needs Assessment
57(5)
Selecting a Needs Assessment Approach
62(10)
Convergent Analysis and Multimethod Approaches
72(3)
Thinking Creatively about Needs Assessment
75(5)
Community Readiness
80(7)
CHAPTER 4 Qualitative Methods in Evaluation87(29)
Introduction
87(1)
What Is "Qualitative Evaluation"?
88(1)
When Is Qualitative Evaluation Useful?
89(2)
Qualitative Methods and Single System Evaluation
91(1)
Variants in Qualitative Evaluation
91(3)
Methods of Qualitative Evaluation
94(8)
Managing and Organizing Qualitative Data
102(1)
Data Analysis
102(3)
Quality Control
105(1)
Writing the Report
106(2)
An Important Final Step: Dissemination and Advocacy
108(1)
Examples of Qualitative Evaluations
108(8)
CHAPTER 5 Formative and Process Evaluation116(45)
Formative Evaluation
116(2)
Conducting a Formative Evaluation
118(4)
Other Uses of Formative Evaluation
122(2)
Process Evaluation
124(1)
Program Description
125(5)
Program Monitoring
130(1)
Becoming a Program Monitor
131(2)
Mission Statements, Goals, and Objectives
133(5)
Writing Program Objectives
138(2)
Hierarchy of Goals, Objectives, and Activities
140(1)
What Should Be Monitored?
141(6)
Quality Assurance
147(3)
Total Quality Management
150(3)
Chapter Recap
153(8)
CHAPTER 6 Single System Research Designs161(33)
What Are Single System Research Designs?
161(2)
Selecting Outcome Measures
163(2)
Assessing Measures over Time
165(1)
Needs Assessments
166(1)
Notation and General Principles
167(2)
Formative Evaluations
169(4)
Quality Assurance Studies
173(2)
Summative Evaluation Designs
175(2)
Experimental Designs
177(7)
External Validity
184(1)
Inferential Statistics
185(2)
How to Prepare Graphs
187(1)
Ethics of Single System Research Designs
188(2)
Chapter Recap
190(4)
CHAPTER 7 Goal Attainment Scaling194(13)
Introductory Scenario
194(1)
What Is Goal Attainment Scaling?
195(3)
Illustration of Goal Attainment Scaling
198(1)
Goal Attainment Scaling and Program Evaluation
199(2)
Variations of Goal Attainment Scaling
201(1)
Problems with Goal Attainment Scaling
202(5)
CHAPTER 8 Client Satisfaction207(24)
The Importance of Monitoring Consumer Satisfaction
207(2)
The Problem with Client Satisfaction Studies
209(3)
A Sampling of Recent Client Satisfaction Studies
212(1)
Annotations about Client Satisfaction
212(3)
Explanations for High Ratings
215(1)
Recommendations for Client Satisfaction Studies
216(6)
Determining Sample Size
222(9)
CHAPTER 9 Group Research Designs231(43)
What Are Group Research Designs?
231(1)
Starting an Outcome Evaluation
232(2)
Outcome Evaluation Designs
234(2)
General Principles of Group Research Designs
236(1)
Pre-Experimental Research Designs
237(11)
Quasi-Experimental Research Designs
248(6)
Threats to the Internal Validity
254(3)
Protection against Alternative Explanations
257(1)
Experimental Designs
258(7)
Efficacy and Effectiveness Studies
265(1)
A Note on the Term Experiment
266(1)
Chapter Recap
267(7)
CHAPTER 10 Cost-Effectiveness and Cost Analysis Designs274(16)
Cost as an Evaluative Criterion
274(2)
Example of a Cost-Effectiveness Evaluation
276(1)
How to Do a Cost-Effectiveness Study
277(2)
Whose Point of View?
279(2)
Cost-Benefit Analysis
281(4)
Chapter Recap
285(5)
CHAPTER 11 Measurement Tools and Strategies290(33)
Importance of Measurement
290(2)
Deciding What to Measure
292(3)
Reliability
295(7)
Validity
302(4)
Locating Appropriate Instruments
306(2)
Constructing "Good" Evaluation Instruments
308(8)
Levels of Measurement
316(7)
CHAPTER 12 Illustrations of Instruments323(16)
Child Abuse Potential Inventory
324(3)
Clinical Anxiety Scale
327(2)
CES-D Scale
329(2)
The Hope Scale
331(2)
Rosenberg Self-Esteem Scale
333(2)
Adult-Adolescent Parenting Inventory
335(4)
CHAPTER 13 Data Analysis339(32)
What Does It Mean to Analyze Data?
339(1)
Data Analysis and the Computer
340(1)
Univariate Analysis
341(7)
Bivariate Analysis
348(10)
Multivariate Analysis
358(1)
Myths about Statistical Significance
359(2)
Understanding Trends
361(3)
Using Statistics in Reports
364(1)
Type I and Type II Errors
365(6)
CHAPTER 14 Pragmatic Issues371(23)
Treatment Fidelity
371(2)
Fidelity Nightmares
373(4)
Program Drift and the Transfer of Programs
377(1)
Political Nature of Evaluation
378(3)
"Threat" of Evaluation
381(2)
Guidelines for Evaluation in Politically Charged Arenas
383(3)
Culturally Sensitive Evaluation Practice
386(8)
CHAPTER 15 Writing Evaluation Proposals, Reports, and Journal Articles394(23)
Components of the Evaluation Proposal and Report
395(9)
Mistakes to Avoid in Planning and Writing Evaluation Reports
404(5)
Checklist for Writing and Assessing Evaluation Reports
409(1)
The Utilization of Evaluation Reports
410(2)
Writing for Professional Publication
412(5)
Index417

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