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Human Relations : Interpersonal Job-Oriented Skills
ISBN: 9780135019443 | 0135019443
Edition: 10thFormat: Paperback
Publisher: Prentice Hall
Pub. Date: 5/28/2008
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For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace,Career Development; also appropriate for a course in Interpersonal Skills Training. Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition. Focusing on today's work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self... MORE
| A Framework for Interpersonal Skill Development | |
| Understanding Individual Differences | |
| Developing Self-Esteem and Self-Confidence | |
| Interpersonal Communication | |
| Developing Teamwork Skills | |
| Group Problem Solving and Decision Making | |
| Cross-Cultural Relations and Diversity | |
| Resolving Conflicts with Others | |
| Becoming an Effective Leader | ... MORE|
| Motivating Others | |
| Helping Others Develop and Grow | |
| Positive Political Skills | |
| Customer Satisfaction Skills | |
| Enhancing Ethical Behavior | |
| Stress Management and Personal Productivity | |
| Job Search and Career Management Skills | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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