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Human Relations : Interpersonal, Job-Oriented Skills
ISBN: 9780130485557 | 0130485551
Format: PaperbackPublisher: Prentice Hall
Pub. Date: 1/1/2004
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For courses in Human Relations and Interpersonal Skills. Good work habits, time management, computer skills, and ethics are just a few of the competencies students will find essential in a variety of future jobs. Designed to help students enhance their interpersonal skills in the workplace, this text is a blend of current and traditional interpersonal topics with a strong emphasis on skill development and self-assessment. Basic concepts are introduced to enhance understanding of key topics; then, skill-building suggestions, exercises, and cases... MORE
1. A Framework for Interpersonal Skill Development.
2. Understanding Individual Differences.
3. Interpersonal Communications.
4. Developing Teamwork Skills.
5. Group Problem Solving and Decision Making.
6. Cross-Cultural Relations and Diversity.
7. Resolving Conflicts with Others.
8. Becoming an Effective Leader.
9. Motivating Others.
10. Helping Others Develop and Grow.
11. Positive Political Skills. ... MORE
2. Understanding Individual Differences.
3. Interpersonal Communications.
4. Developing Teamwork Skills.
5. Group Problem Solving and Decision Making.
6. Cross-Cultural Relations and Diversity.
7. Resolving Conflicts with Others.
8. Becoming an Effective Leader.
9. Motivating Others.
10. Helping Others Develop and Grow.
11. Positive Political Skills. ... MORE
Dr. Andrew DuBrin holds a full professorship at the Rochester Institute of Technology. He has published hundreds of articles in scholarly journals, national magazines, and newspapers. He has appeared on over 350 television shows and radio programs
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