ManageFirst Hospitality and Restaurant Management with Answer Sheet
ISBN: 9780132116138 | 0132116138
Edition: 2ndFormat: Paperback
Publisher: Prentice Hall
Pub. Date: 3/22/2012
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MANAGEFIRST: HOSPITALITY AND RESTAURANT MANAGEMENT WITH ANSWER SHEET, 2/e is focused on Hospitality Management and Restaurant Management. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The exam can be taken in either a paper-and-pencil or online format. The exam format is selected at the time of purchase. The text and exam are part of the NRAEF ManageFirst Program from the National Restaurant Association Educational Foundation. This edition is... MORE
About the National Restaurant Association and the National Restaurant Association Educational Foundation
Acknowledgements
Features of the ManageFirst Books
Real Manager
1 - Dynamics of Leadership
2 - Leaders Facilitate the Planning Process
3 - Leaders Are Effective Communicators
4 - Leaders Fa... MORE
5 - Leaders Facilitate Teamwork
6 - Leaders Manage Employee Work Schedules
7 - Leaders Manage Daily Operations
8 - Leaders Manage Meetings
9 - Leaders Manage Compensation Programs
10 - Employee Retention and Terminations
Field Project
Glossary
Index
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Introduction to Hospitality
