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| Defining Marketing and The Marketing Process | |
| Marketing: Managing Profitable Customer Relationships | |
| Company and Marketing Strategy: Partnering to Build Customer Relationships | |
| Understanding The Marketplace Of Consumers | |
| The Marketing Environment | |
| Managing Marketing Information | |
| Consumer and Business Buyer Behavior | |
| Designing A Customer-Driven Marketing Stra... MORE | |
| Segmentation, Targeting, and Positioning: Building the Right Relationships with the Right Customers | |
| Product, Services, and Branding Strategies | |
| New-Product Development and Product Life-Cycle Strategies | |
| Pricing Considerations and Strategies | |
| Marketing Channels and Supply Chain Management | |
| Retailing and Wholesaling | |
| Integrated Marketing Communication: Advertising, Sales Promotion, and Public Relations | |
| Integrated Marketing Communication: Personal Selling and Direct Marketing | |
| Extending Marketing | |
| Marketing in the Digital Age | |
| The Global Marketplace | |
| Marketing and Society: Social Responsibility and Marketing Ethics | |
| Sample Marketing Plan | |
| Video Cases (one per chapter) | |
| Marketing Arithmetic | |
| Careers in Marketing | |
| Glossary/Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |