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Human Relations in Organizations : Applications and Skill Building

ISBN: 9780078029202 | 0078029201
Edition: 9th
Format: Paperback
Publisher: McGraw-Hill/Irwin
Pub. Date: 9/11/2012

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SummaryTable of Contents
Lussier’s Human Relations in Organizations: Applications and Skill Building, 9th Edition employs a workbook-style approach. This approach is perfect for instructors who want to incorporate activities and exercises into the classroom, and benefits students who want to understand concepts as well as apply and develop skills that they can use in their daily and professional lives.The book provides a balanced, three-pronged approach:
  • A clear concise understanding of human relations/organizational behavior concepts
  • ... MORE

PART ONE: INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

Chapter 1: Understanding Behavior, Human Relations, and Performance

Chapter 2: Personality, Stress, Learning, and Perception

Chapter 3: Attitudes, Self-Concept, Values, and Ethics

Chapter 4: Time and Career Management

PART TWO: INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

Chapter 5: Communication, Emotions, and Criticism

Chapter 6: Dealing with Conflict

PART THREE: LEADING SKILL... MORE

Chapter 7: Leading and Trust

Chapter 8: Motivating Performance

Chapter 9: Ethical Power and Politics

Chapter 10: Networking and Negotiating


PART FOUR: LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE

Chapter 11: Team Dynamics, Creativity, Problem Solving, and Decision Making

Chapter 12: Organizational Change and Culture

Chapter 13: Valuing Diversity Globally

Appendix A: Applying Human Relations Skills

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