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The importance of teams has become a cliche of modern business theory, but few have a clear idea of what it means.
In this new edition of their best-selling primer, Katzenbach and Smith try to impart some analytical rigor to the concept.
This book is the result of research into why teams are important, what separates effective from ineffective teams, and how organizations can tap the effectiveness of teams to become high-performance organizations.
Liberally citing research efforts in 47 specific organizations, Katzenbach and Smith share their insights into what makes teams work.