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| Preface | p. xiii |
| Introduction | p. xvii |
| Structure of the Book | p. xix |
| Considering Vietnam-Get Ready! | p. xix |
| Starting up in Vietnam-Get Set! | p. xx |
| The Daily Challenges-Go! | p. xxi |
| Considering Vietnam-Get Ready! | p. 1 |
| Why Vietnam? | p. 3 |
| A Snapshot of Vietnam's Economy | p. 3 |
| Economic Overview | p. 4 |
| ... MORE | p. 7 |
| Web Resources | p. 8 |
| Endnotes | p. 8 |
| Living in Vietnam-It isn't for Everyone | p. 9 |
| Starting up in Vietnam-Get Set! | p. 13 |
| Roadmap to Starting your Business in Vietnam | p. 13 |
| Establishing Your Presence | p. 17 |
| Getting Started: A Vietnamese Perspective | p. 18 |
| Legal Structure | p. 21 |
| Work Permits | p. 23 |
| Work Permit Exemptions | p. 23 |
| Outline for Process of Obtaining a Work Permit | p. 24 |
| Renting Office Space | p. 26 |
| Exit Strategy | p. 28 |
| Summary | p. 30 |
| Endnotes | p. 31 |
| Navigating the Business Landscape | p. 32 |
| Business Protocol | p. 33 |
| Meetings | p. 33 |
| Business Attire | p. 34 |
| Business Entertaining | p. 34 |
| Time Sensitivity | p. 34 |
| Corruption | p. 35 |
| Negotiating with the Vietnamese | p. 39 |
| Dealing with the Different Government Departments | p. 41 |
| Import and Export Considerations | p. 44 |
| Banking and Money Matters | p. 44 |
| Banking | p. 45 |
| Repatriating Profits | p. 46 |
| Exchange Rate | p. 47 |
| Interest Rates | p. 48 |
| Pricing and Naming Considerations | p. 49 |
| Summary | p. 50 |
| Endnotes | p. 50 |
| The Labor of Labor | p. 51 |
| Overview of the Labor Landscape | p. 51 |
| What to Expect: Local Candidates | p. 51 |
| Summary | p. 54 |
| Skill Set Gaps | p. 54 |
| What to Expect: The Viet Kieu Candidate | p. 56 |
| What to Expect: Working Regulations | p. 58 |
| Wages | p. 59 |
| Working Hours | p. 61 |
| Overtime | p. 61 |
| Annual Leave | p. 62 |
| Other Leave | p. 62 |
| Sick Leave | p. 63 |
| Child Care Leave | p. 63 |
| Maternity Leave and Special Benefits | p. 64 |
| Marriage and Death Leave | p. 64 |
| Working Age | p. 65 |
| Recruiting Procedure | p. 65 |
| Labor Contracts | p. 65 |
| Compulsory Insurances | p. 67 |
| Employment of Expatriates | p. 68 |
| Summary | p. 69 |
| Endnotes | p. 69 |
| Working with Local Business Partners | p. 71 |
| Why Do You Need a Partner? | p. 72 |
| Finding a Partner | p. 75 |
| Protecting Yourself | p. 76 |
| How to Approach and Structure a Partnership | p. 79 |
| Managing Your Business from Abroad | p. 80 |
| Summary | p. 81 |
| Endnotes | p. 82 |
| Legal and Other Administrative Hurdles | p. 83 |
| Permitting | p. 84 |
| Regulation and Overall Ease of Doing Business | p. 86 |
| The Post Office Metaphor | p. 87 |
| Laws You Have Probably Already Broken | p. 88 |
| Endnotes | p. 90 |
| The Daily Challenges-Go! | p. 91 |
| Manufacturing, Outsourcing, and Agricultural Production | p. 93 |
| Manufacturing in Vietnam | p. 94 |
| Quality Concerns | p. 96 |
| Strikes | p. 97 |
| Tax Incentives | p. 99 |
| Outsourcing to Vietnam | p. 99 |
| Quality Concerns | p. 100 |
| Education and Literacy | p. 101 |
| Agricultural Production | p. 103 |
| Summary | p. 106 |
| Endnotes | p. 106 |
| Selling into the Vietnamese Market | p. 108 |
| What the Vietnamese Want | p. 109 |
| Branding and Name Recognition | p. 112 |
| Local Competition | p. 113 |
| Distribution | p. 118 |
| Managing a Local Sales Force | p. 119 |
| Advertising | p. 122 |
| Pirated Products and Copies: How They Are Viewed | p. 124 |
| Summary | p. 125 |
| Endnotes | p. 126 |
| Intellectual Property Rights | p. 127 |
| IPR Challenges and Realities in Vietnam | p. 127 |
| The Path to Protection | p. 131 |
| Patents | p. 131 |
| Copyrights | p. 133 |
| Trade Secrets | p. 135 |
| Trademarks | p. 135 |
| Intellectual Property Rights Resources | p. 137 |
| Legal Counsel and IPR Advice in Vietnam | p. 138 |
| Endnotes | p. 139 |
| Tax | p. 140 |
| Taxation Overview | p. 140 |
| Business Taxation | p. 141 |
| Calculating Business Taxable Income | p. 143 |
| Deductions | p. 144 |
| Depreciation | p. 146 |
| Losses | p. 147 |
| Capital Gains Taxation | p. 147 |
| Withholding Tax | p. 147 |
| Dividends | p. 147 |
| Interest | p. 148 |
| Royalties | p. 148 |
| Foreign Income and Tax Treaties | p. 148 |
| Transactions Between Related Parties | p. 148 |
| Transfer Pricing | p. 148 |
| Debt to Equity Proportion Requirements | p. 151 |
| Consolidated Returns | p. 151 |
| Indirect Taxes and Duties | p. 151 |
| Value-added Tax (VAT) | p. 151 |
| Special Consumption Tax (SCT) | p. 153 |
| Accounting Standards | p. 153 |
| Corporate Tax Administration | p. 155 |
| Personal Taxation | p. 156 |
| Determination of Taxable Income Prior to 2009 | p. 158 |
| Personal Income Taxes from January 1, 2009 | p. 159 |
| Inheritance Tax | p. 160 |
| Gift Tax | p. 161 |
| Tax-related Resources | p. 161 |
| Endnotes | p. 163 |
| Epilogue-Can you Handle the Truth? | p. 165 |
| Industrial and Economic Sector Overview | p. 167 |
| Export Production | p. 167 |
| Agricultural Sector | p. 168 |
| Power Generation and Related Services/Products | p. 168 |
| Construction | p. 169 |
| Telecommunications Equipment and Services | p. 170 |
| Oil and Gas Services/Machinery | p. 171 |
| Airport Support Services and Equipment | p. 175 |
| Environmental Services | p. 177 |
| Health Care | p. 178 |
| Education and Training | p. 180 |
| Franchising | p. 181 |
| Information Technology | p. 181 |
| Endnotes | p. 182 |
| Vietnam Living Conditions | p. 183 |
| Severe Climate | p. 183 |
| Pollution, Sanitation Issues and Disease | p. 184 |
| Vaccination Schedule for Shorter Stays (Less than Four Weeks) | p. 184 |
| Hepatitis A | p. 185 |
| Typhoid | p. 185 |
| Hepatitis B | p. 185 |
| Vaccination Schedule for Longer Stays (More than Four Weeks) | p. 186 |
| Japanese Encephalitis | p. 186 |
| Rabies | p. 186 |
| Tuberculosis (TB) | p. 186 |
| Other Diseases | p. 187 |
| Inadequate Medical Facilities/Questionable Pharmaceutical Productss | p. 187 |
| Crime | p. 188 |
| Traffic and Transportation Concerns | p. 189 |
| Social, Cultural and Recreation Outlets | p. 190 |
| Hanoi | p. 190 |
| Ho Chi Minh City | p. 191 |
| Schooling | p. 191 |
| Ho Chi Minh City | p. 192 |
| Hanoi | p. 192 |
| Infrastructure Concerns | p. 192 |
| Religious Matters | p. 193 |
| Housing | p. 194 |
| Ho Chi Minh City | p. 194 |
| Hanoi | p. 194 |
| Goods and Services | p. 195 |
| Air Travel from Vietnam | p. 195 |
| Endnotes | p. 196 |
| Index | p. 197 |
| Table of Contents provided by Ingram. All Rights Reserved. |
Kimberly Vierra graduated with a Bachelor’s degree in Economics (honors) from Lewis and Clark College, and a Master’s degree in International Management from Portland State University. Kimberly has been a Senior Consultant with ORC Worldwide’s Singapore office since March 2007, after relocating from Dalat, Vietnam where she was the co-founder of Embers Asia. Previously, she was a consultant in ORC’s New York headquarters where she consulted with Fortune 500 companies on their international assignments programs. Prior to ORC, Kimberly worked in the International Assignment Solutions Technology Group of PricewaterhouseCoopers in New York City, and before this worked in the International Human Resources department at Nike, Inc.’s world headquarters.