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Total Quality Management
Total Quality Management
- ISBN 13:
9780324178715
- ISBN 10:
0324178719
- Format: Paperback
- Copyright: 07/09/2002
- Publisher: South-Western College Pub
- Newer Edition
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Summary
This book has three objectives in mind for managers and business professionals: 1) to familiarize managers with the basic principles and methods associated with total quality management; 2) to show managers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between TQM principles and the theories and models studied in management practice.
