Technical Communication
ISBN: 9780205559572 | 0205559573
Edition: 11thFormat: Paperback
Publisher: Longman
Pub. Date: 1/1/2008
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Treats technical communication as a problem-solving activity through practical applications and a heavy emphasis on the writing process. The writing process, international and cultural communication issues, ethics in technical communication. Introductory technical communication
| indicates new material | |
| Preface | |
| Acknowledgments | |
| Introduction to Technical Communication | |
| Technical Communication Is User-Centered | |
| Technical Communication Is Accessible | |
| Sample Document: A Citizen's Guide to Bioremediation | |
| Technical Communication Comes in All Shapes and Sizes | |
| Technical Communicators Rely on Many Skills | ... MORE |
| Technical Communication Is Part of Most Careers | |
| Communication Has Both an Electronic and a Human Side | |
| Communication Reaches a Diverse Audience | |
| Consider This:Twenty-First Century Jobs Require Portable Skills | |
| On the Jobhellip;Types of Writing | |
| Exercises | |
| Collaborative Project | |
| Service-Learning Project | |
| Communicating in the Workplace | |
| Preparing an Effective Technical Document | |
| Complete the Key Tasks | |
| Case Study: Completing the Key Tasks: Delivering the Essential Information; Making a Persuasive Case; Weighing the Ethical Issues; Working on a Team | |
| Rely on Creative and Critical Thinking | |
| Checklist: Creative and Critical Thinking in the Writing Process | |
| Make Proofreading Your Final Step | |
| Guidelinesfor Proofreading | |
| Checklist: Proofreading | |
| ConsiderThis: Workplace Settings Are Increasingly Virtual | |
| Exercises | |
| Collaborative Project | |
| Service-Learning Project | |
| Delivering Usable Information | |
| Assess the Audiencersquo;s Information Needs | |
| Identify Levels of Technicality | |
| The Highly Technical Document | |
| Sample Document: A Technical Version of an Emergency Treatment Report | |
| The Semitechnical Document | |
| Sample Document: A Semitechnical Version of an Emergency Treatment Report | |
| The Nontechnical Document | |
| Sample Document: A Nontechnical Version of an Emergency Treatment Report | |
| Primary and Secondary Audiences | |
| Case Study: Tailoring a Single Document for Different Users | |
| Web-based Documents for Multiple Audiences | |
| Develop an Audience and Use Profile | |
| Audience Characteristics | |
| Purpose of the Document | |
| Intended Use of the Document | |
| Audiencersquo;s Technical Background | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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