For teachers everywhere who have been faced by an angry administrator, an overly helpful parent, or a confrontational colleague, help is at hand. Yvonne Bender's newest book, The Tactful Teacher: Effective Communication with Parents, Colleagues, and Administrators takes on the pitfalls and perils of miscommunication in the teaching environment, and offers hands-on, practical solutions that work. Using real-life scenarios, The Tactful Teacher offers workable, step-by-step solutions to the most common communication challenges today's teachers face.