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Supply Chain Management : Strategy, Planning, and Operation

ISBN: 9780131730427 | 0131730428
Edition: 4th
Format: Hardcover
Publisher: Pearson College Div
Pub. Date: 1/1/2010

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SummaryTable of Contents
Sunil Chopra is the IBM Distinguished Professor of Operations Management and Information Systems at the Kellogg School of Management.
This book brings together the strategic role of the supply chain, key strategic drivers of supply chain performance, and the underlying tools and techniques for supply chain analysis. Students are able to articulate the strategic importance of supply chain thinking and support their ideas with evidence that can be built using models.
For advanced undergr... MORE
... MORE
Prefacexiii
PART I BUILDING A STRATEGIC FRAMEWORK TO ANALYZE SUPPLY CHAINS
1(72)
Understanding the Supply Chain
3(19)
What Is a Supply Chain?
3(2)
The Objective of a Supply Chain
5(1)
The Importance of Supply Chain Decisions
6(3)
Decision Phases in a Supply Chain
9(1)
Process View of a Supply Chain
10(6)
Examples of Supply Chains
16(4)
Summary of Learning Objectives
20(2)
Discussion Questions
20(1)
Bibliography
21(1)
Supply Chain Performance: Achieving Strategic Fit and Scope
22(22)
Competitive and Supply Chain Strategies
22(2)
Achieving Strategic Fit
24(14)
Expanding Strategic Scope
38(4)
Summary of Learning Objectives
42(2)
Discussion Questions
43(1)
Bibliography
43(1)
Supply Chain Drivers and Metrics
44(29)
Drivers of Supply Chain Performance
44(2)
Framework for Structuring Drivers
46(2)
Facilities
48(2)
Inventory
50(3)
Transportation
53(2)
Information
55(3)
Sourcing
58(2)
Pricing
60(2)
Obstacles to Achieving Fit
62(2)
Summary of Learning Objectives
64(9)
Discussion Questions
65(1)
Bibliography
65(1)
Case Study Seven-Eleven Japan Co.
66(7)
PART II DESIGNING THE SUPPLY CHAIN NETWORK
73(112)
Designing Distribution Networks and Applications to e-Business
75(39)
The Role of Distribution in the Supply Chain
75(1)
Factors Influencing Distribution Network Design
76(4)
Design Options for a Distribution Network
80(14)
e-Business and the Distribution Network
94(16)
Distribution Networks in Practice
110(2)
Summary of Learning Objectives
112(2)
Discussion Questions
112(1)
Bibliography
113(1)
Network Design in the Supply Chain
114(38)
The Role of Network Design in the Supply Chain
114(1)
Factors Influencing Network Design Decisions
115(6)
Framework for Network Design Decisions
121(3)
Models for Facility Location and Capacity Allocation
124(16)
The Role of IT in Network Design
140(1)
Making Network Design Decisions in Practice
141(2)
Summary of Learning Objectives
143(9)
Discussion Questions
143(1)
Exercises
143(6)
Bibliography
149(1)
Case Study Managing Growth at SportStuff.com
150(2)
Network Design in an Uncertain Environment
152(33)
The Impact of Uncertainty on Network Design
152(1)
Discounted Cash Flow Analysis
153(1)
Representations of Uncertainty
154(2)
Evaluating Network Design Decisions Using Decision Trees
156(8)
AM Tires: Evaluation of Supply Chain Design Decisions Under Uncertainty
164(11)
Risk Management and Network Design
175(2)
Making Supply Chain Decisions Under Uncertainty in Practice
177(1)
Summary of Learning Objectives
178(7)
Discussion Questions
178(1)
Exercises
179(2)
Bibliography
181(1)
Case Study BioPharma, Inc.
182(3)
PART III PLANNING DEMAND AND SUPPLY IN A SUPPLY CHAIN
185(74)
Demand Forecasting in a Supply Chain
187(31)
The Role of Forecasting in a Supply Chain
187(1)
Characteristics of Forecasts
188(1)
Components of a Forecast and Forecasting Methods
189(2)
Basic Approach to Demand Forecasting
191(2)
Time-Series Forecasting Methods
193(10)
Measures of Forecast Error
203(1)
Forecasting Demand at Tahoe Salt
204(6)
The Role of IT in Forecasting
210(1)
Risk Management in Forecasting
211(1)
Forecasting in Practice
212(1)
Summary of Learning Objectives
213(5)
Discussion Questions
213(1)
Exercises
214(1)
Bibliography
215(1)
Case Study Specialty Packaging Corporation, Part A
216(2)
Aggregate Planning in a Supply Chain
218(23)
The Role of Aggregate Planning in a Supply Chain
218(2)
The Aggregate Planning Problem
220(1)
Aggregate Planning Strategies
221(1)
Aggregate Planning Using Linear Programming
222(8)
Aggregate Planning in Excel
230(2)
The Role of IT in Aggregate Planning
232(1)
Implementing Aggregate Planning in Practice
233(1)
Summary of Learning Objectives
234(7)
Discussion Questions
235(1)
Exercises
235(3)
Case Study Specialty Packaging Corporation, Part B
238(3)
Planning Supply and Demand in a Supply Chain: Managing Predictable Variability
241(18)
Responding to Predictable Variability in a Supply Chain
241(1)
Managing Supply
242(2)
Managing Demand
244(8)
Implementing Solutions to Predictable Variability in Practice
252(1)
Summary of Learning Objectives
252(7)
Discussion Questions
253(1)
Exercises
253(3)
Bibliography
256(1)
Case Study Mintendo Game Girl
257(2)
PART IV PLANNING AND MANAGING INVENTORIES IN A SUPPLY CHAIN
259(124)
Managing Economies of Scale in a Supply Chain: Cycle Inventory
261(43)
The Role of Cycle Inventory in a Supply Chain
261(3)
Economies of Scale to Exploit Fixed Costs
264(11)
Economies of Scale to Exploit Quantity Discounts
275(10)
Short-Term Discounting: Trade Promotions
285(5)
Managing Multiechelon Cycle Inventory
290(4)
Estimating Cycle Inventory-Related Costs in Practice
294(2)
Summary of Learning Objectives
296(8)
Discussion Questions
296(1)
Exercises
297(3)
Bibliography
300(1)
Case Study Delivery Strategy at MoonChem
301(2)
Appendix 10A: Economic Order Quantity
303(1)
Managing Uncertainty in a Supply Chain: Safety Inventory
304(42)
The Role of Safety Inventory in a Supply Chain
304(2)
Determining Appropriate Level of Safety Inventory
306(10)
Impact of Supply Uncertainty on Safety Inventory
316(2)
Impact of Aggregation on Safety Inventory
318(11)
Impact of Replenishment Policies on Safety Inventory
329(3)
Managing Safety Inventory in a Multiechelon Supply Chain
332(1)
The Role of IT in Inventory Management
333(1)
Estimating and Managing Safety Inventory in Practice
334(1)
Summary of Learning Objectives
335(11)
Discussion Questions
336(1)
Exercises
336(4)
Bibliography
340(1)
Case Study Managing Inventories at ALKO Inc.
341(2)
Appendix 11A: The Normal Distribution
343(1)
Appendix 11B: The Normal Distribution in Excel
344(1)
Appendix 11C: Expected Shortage Cost per Cycle
345(1)
Determining the Optimal Level of Product Availability
346(37)
The Importance of the Level of Product Availability
346(1)
Factors Affecting Optimal Level of Product Availability
347(9)
Managerial Levers to Improve Supply Chain Profitability
356(11)
Setting Product Availability for Multiple Products Under Capacity Constraints
367(3)
Setting Optimal Levels of Product Availability in Practice
370(1)
Summary of Learning Objectives
370(13)
Discussion Questions
371(1)
Exercises
371(4)
Bibliography
375(1)
Appendix 12A: Optimal Level of Product Availability
376(1)
Appendix 12B: An Intermediate Evaluation
377(1)
Appendix 12C: Expected Profit from an Order
378(1)
Appendix 12D: Expected Overstock from an Order
379(1)
Appendix 12E: Expected Understock from an Order
380(1)
Appendix 12F: Simulation Using Spreadsheets
381(2)
PART V DESIGNING AND PLANNING TRANSPORTATION NETWORKS
383(32)
Transportation in a Supply Chain
385(30)
The Role of Transportation in a Supply Chain
385(2)
Modes of Transportation and Their Performance Characteristics
387(5)
Transportation Infrastructure and Policies
392(3)
Design Options for a Transportation Network
395(4)
Trade-Offs in Transportation Design
399(7)
Tailored Transportation
406(2)
The Role of IT in Transportation
408(1)
Risk Management in Transportation
409(1)
Making Transportation Decisions in Practice
410(1)
Summary of Learning Objectives
411(4)
Discussion Questions
412(1)
Exercises
412(1)
Bibliography
413(2)
PART VI MANAGING CROSS-FUNCTIONAL DRIVERS IN A SUPPLY CHAIN
415(113)
Sourcing Decisions in a Supply Chain
417(42)
The Role of Sourcing in a Supply Chain
417(2)
In-House or Outsource
419(7)
Third- and Fourth-Party Logistics Providers
426(2)
Supplier Scoring and Assessment
428(4)
Supplier Selection---Auctions and Negotiations
432(4)
Contracts and Supply Chain Performance
436(11)
Design Collaboration
447(1)
The Procurement Process
448(3)
Sourcing Planning and Analysis
451(1)
The Role of IT in Sourcing
452(1)
Risk Management in Sourcing
453(1)
Making Sourcing Decisions in Practice
454(1)
Summary of Learning Objectives
454(5)
Discussion Questions
456(1)
Exercises
456(2)
Bibliography
458(1)
Pricing and Revenue Management in a Supply Chain
459(23)
The Role of Pricing and Revenue Management in a Supply Chain
459(2)
Pricing and Revenue Management for Multiple Customer Segments
461(7)
Pricing and Revenue Management for Perishable Products
468(5)
Pricing and Revenue Management for Seasonal Demand
473(1)
Pricing and Revenue Management for Bulk and Spot Contracts
474(2)
The Role of IT in Pricing and Revenue Management
476(1)
Using Pricing and Revenue Management in Practice
477(1)
Summary of Learning Objectives
478(4)
Discussion Questions
479(1)
Exercises
479(2)
Bibliography
481(1)
Information Technology in a Supply Chain
482(15)
The Role of IT in a Supply Chain
482(3)
The Supply Chain IT Framework
485(3)
Customer Relationship Management
488(1)
Internal Supply Chain Management
489(2)
Supplier Relationship Management
491(1)
The Transaction Management Foundation
492(1)
The Future of IT in the Supply Chain
492(1)
Risk Management in IT
493(1)
Supply Chain IT in Practice
494(1)
Summary of Learning Objectives
495(2)
Discussion Questions
496(1)
Bibliography
496(1)
Coordination in a Supply Chain
497(31)
Lack of Supply Chain Coordination and the Bullwhip Effect
497(2)
The Effect on Performance of Lack of Coordination
499(2)
Obstacles to Coordination in a Supply Chain
501(5)
Managerial Levers to Achieve Coordination
506(5)
Building Strategic Partnerships and Trust Within a Supply Chain
511(7)
Continuous Replenishment and Vendor-Managed Inventories
518(1)
Collaborative Planning, Forecasting, and Replenishment (CPFR)
519(4)
The Role of IT in Coordination
523(1)
Achieving Coordination in Practice
523(2)
Summary of Learning Objectives
525(3)
Discussion Questions
526(1)
Bibliography
526(2)
Name Index528(2)
Subject Index530

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