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| Foreword | p. ix |
| Acknowledgments | p. xi |
| Introduction | p. xiii |
| Business Continuity Basics | p. 1 |
| What Business Continuity Is ... and Is Not | p. 2 |
| The Value of Business Continuity Planning | p. 4 |
| A Historical Perspective | p. 6 |
| Business Continuity Planning: A New Responsibility | p. 15 |
| Some Additional Key Terms | p. 18 |
| Going ... MORE | p. 19 |
| The Business Continuity Program: Who Owns It, What Drives It? | p. 21 |
| Managing Risk | p. 22 |
| Who's in Charge, Who's Responsible? | p. 24 |
| What Drives the Need for a Business Continuity Program? | p. 26 |
| Business Continuity and Risk Management: Similarities and Differences | p. 31 |
| Rules, Regulations, Requirements, Guidelines, and Implications | p. 33 |
| A Business Continuity Plan vs. A Business Continuity Program | p. 34 |
| Going Forward | p. 35 |
| Business Continuity Best Practices | p. 37 |
| Developing a Business Continuity Program | p. 38 |
| The Business Continuity Planning Process | p. 40 |
| Hazard Assessment | p. 47 |
| Business Impact Analysis | p. 49 |
| Strategy Development | p. 50 |
| Plan Development | p. 50 |
| Program Testing and Implementation | p. 53 |
| Avoiding Business Continuity Silos | p. 54 |
| A Holistic Approach to Risk Management | p. 55 |
| Going Forward | p. 57 |
| The Organization, the Supply Chain, and Business Continuity | p. 58 |
| Enterprise-Wide Disaster Readiness | p. 59 |
| Incorporating the Supply Chain in Business Continuity Planning: An Integrated Approach | p. 60 |
| Assessing Current Preparedness | p. 65 |
| Going Forward | p. 67 |
| Risk Identification and Hazard Assessment | p. 68 |
| The Changing Face of Supply Chain Risks | p. 69 |
| Identifying Supply Chain Risks | p. 72 |
| Mapping the Supply Chain | p. 75 |
| Avoiding Inherited Risks | p. 81 |
| Applying the Hazard Assessment to Develop a Mitigation Program | p. 82 |
| Creating a Solid Foundation for Business Continuity Planning | p. 82 |
| Going Forward | p. 83 |
| The Business Impact Analysis | p. 84 |
| The BIA: The Foundation of Business Continuity Planning | p. 85 |
| Conducting the Business Impact Analysis | p. 86 |
| Identifying and Prioritizing Critical Elements of the Supply Chain | p. 92 |
| The Business Impact Analysis Report | p. 103 |
| Going Forward | p. 105 |
| Supply Chain Business Continuity Strategies | p. 106 |
| Devising Strategies for Managing Risks | p. 107 |
| Developing Strategy Options | p. 109 |
| Identifying Critical Suppliers | p. 117 |
| Examining Outsourcing Options | p. 119 |
| Addressing Transportation Concerns | p. 121 |
| The Role of Purchasing and Procurement in Continuity Planning | p. 122 |
| Supplier Selection | p. 122 |
| Contracting with Suppliers | p. 129 |
| Supplier Monitoring | p. 131 |
| Ensuring Continuity Support in Procurement | p. 132 |
| Partnering with Suppliers | p. 133 |
| Disaster Recovery: IT Support of the Supply Chain | p. 136 |
| Considering the Human Factor of Business Continuity Planning | p. 142 |
| The Importance of Disaster Communications | p. 144 |
| Going Forward | p. 147 |
| Business Continuity Plan Documents | p. 149 |
| The Purpose of Business Continuity Plans | p. 149 |
| Developing the Plan | p. 152 |
| Avoiding Plan Gaps | p. 162 |
| Reviews and Updates | p. 165 |
| A Sample Basic Plan | p. 171 |
| Going Forward | p. 172 |
| Testing and Maintaining Business Continuity Plans | p. 174 |
| Training, Exercises, and Tests: The Key to Workable Plans | p. 175 |
| Plan Reviews and Maintenance | p. 184 |
| Going Forward | p. 185 |
| Business Continuity Standards, Regulations, and Requirements | p. 186 |
| Regulations, Planning Guidelines, and Standards | p. 187 |
| Personal Certification | p. 196 |
| Going Forward | p. 199 |
| Business Continuity Planning Assessment Questionaire | p. 201 |
| General and Supply Chain-Specific Hazards Checklist | p. 205 |
| Pandemic Planning | p. 208 |
| The Business Continuity Team | p. 214 |
| Continuity Plan Samples | p. 222 |
| Glossary | p. 249 |
| Index | p. 261 |
| Table of Contents provided by Ingram. All Rights Reserved. |
BETTY A. KILDOW has been a Certified Business Continuity Professional (CBCP) with the Disaster Recovery Institute International since 1998, and was named a fellow of the Business Continuity Institute (FBCI) in 2002. She has specialized in business continuity, disaster recovery, and emergency management consulting for more than 18 years. She is the author of Front Desk Security and Safety (978-0-8144-0826-1).