Rent 9780130082794 | Strategies for Creative Problem Solving | Fogler, H. Scott; LeBlanc, Steven E. @knetbooks.com

Summary Table of Contents Author Biography

Steven E. LeBlanc is associate dean for academic affairs and professor of chemical engineering at the University of Toledo.

A Systematic, Proven Approach to Problem Solving-Now Fully Updated with New Examples and Interactive ResourcesStrategies for Creative Problem Solving, Second Edition, will help you sharpen your "street smarts" and leverage your creative skills to find better solutions for virtually any technical problem. Drawing on advanced, National Science Foundation-funded research, it introduces a start-to... MORE-finish problem-solving framework that integrates proven strategies from today's most effective technical organizations. Using its hands-on techniques and exercises, you'll learn how to gather data, systematically identify problems, generate superior alternatives, choose and implement the best solution, evaluate what you learn, and use that knowledge to create even better outcomes.The first edition of Strategies for Creative Problem Solving won the prestigious American Society for Engineering Education Meriam/Wiley Distinguished Author Award. This new edition has been systematically updated and revised, offering even greater value to every engineer, technical practitioner, and student. Among its many improvements: Dozens of new examples, plus two detailed real-world case studies Better, more coherent organization, reflecting feedback from thousands of students and professionals New coverage of team-based problem solving, including conflict resolution More coverage of critical thinking, including the use of the Socratic method An introduction to the powerful TRIZ technique for resolving contradictions Proven troubleshooting algorithms for identifying root causes of equipment and process problemsAll-New CD-ROM and Web SiteThe CD-ROM and Web site contain numerous enrichment opportunities for both students and instructors including Interactive Computer Modules: Seven simulations, which are linked to the book's content and are designed to deepen your expertise with every stage of the problem-solving process. Summary Notes: Chapter-specific material that highlights important points in each chapter-excellent for classroom presentations and concept review. Learning Resources: Thoughts on problem solving; closed-ended and open-ended problem-solving heuristics. Professional Reference Shelf: Additional examples and problem-solving material. Additional Study Materials: Course syllabi and Web links to related material.

Designed to help problem solvers improve their "street smarts, " this hands-on guide examines the components of problem solving, and presents a series of graduated exercises -- drawn from a variety of industrial applications -- to familiarize, reinforce, challenge, and stretch readers creatively in the problem solving process. Leads readers step-by-step through a complete problem-solving process -- from encountering an ill-defined problem to identifying the real problem, effectively exploring constraints, planning a robust approach, carrying it through to a viable solution, and then evaluating what has been accomplished. MARKETS: For students, new professionals, and practitioners.

Preface xi
Problem-Solving Strategies: Why Bother?	p. 1
What's the Real Problem?	p. 1
Correct Problem Definition/Wrong Solution	p. 6A
Heuristic for Successful Problem Solving	p. 9
Summary	p. 11
CD-ROM Material	p. 11
References	p. 13
Exercises	p. 14
Further Reading 14
The Characteris... MORE	p. 15
Getting in the Right Frame of Mind	p. 15
Having a Vision	p. 23
Working Together in Teams	p. 25
Conflict Resolution	p. 31
Team Decisions	p. 33
Summary	p. 34
CD-ROM Material	p. 35
References	p. 35
Exercises	p. 36
Further Reading	p. 39
Gathering Information on the Problem	p. 41
The First Four Steps	p. 41
Summary	p. 49
CD-ROM Material	p. 49
References	p. 49
Exercises	p. 49
Problem Definition	p. 51
Defining the Real Problem: Four Techniques	p. 51
Technique 1: Finding Out Where the Problem Came From	p. 52
Technique 2: Using the Present State/Desired State and the Duncker Diagram to Define the Real Problem	p. 58
Technique 3: Using the Statement Restatement Technique	p. 63
Technique 4: Kepner Tregoe Problem Analysis	p. 68
Which Technique to Choose?	p. 72
Determine Whether the Problem Should Be Solved	p. 74
Brainstorm Potential Causes and Solution Alternatives	p. 75
Summary	p. 76
CD-ROM Material	p. 76
References	p. 78
Exercises	p. 78
Further Reading	p. 88
Appendix: Questions for a Socratic Dialog	p. 89
Breaking Down the Barriers to Generating Ideas	p. 93
Recognizing Mental Blocks	p. 94
Blockbusting	p. 99
Improving Your Creative Abilities	p. 100
Risk Taking	p. 104
Summary	p. 110
CD-ROM Material	p. 110
References	p. 111
Exercises	p. 111
Further Reading	p. 114
Generating Solutions	p. 115
Brainstorming	p. 115
Free Association	p. 116
Vertical Thinking	p. 118
Lateral Thinking	p. 120
Futuring	p. 122
Organizing Brainstorming Ideas: The Fishbone Diagram	p. 124
Brainwriting	p. 26
Analogy and Cross-Fertilization	p. 127
Incubating Ideas	p. 130
TRIZ	p. 131
Summary	p. 138
CD-ROM Material	p. 138
References	p. 140
Exercises	p. 140
Further Reading	p. 143
Deciding the Course of Action	p. 145
K.T. Situation Appraisal	p. 146
K.T. Problem Analysis	p. 151
K.T. Decision Analysis	p. 151
Adverse Consequences of the Alternative Solutions	p. 155
K.T. Potential Problem Analysis	p. 163
Summary	p. 168
CD-ROM Material	p. 169
References	p. 170
Exercises	p. 170
Further Reading	p. 178
Implementing the Solution	p. 179
Approval	p. 179
Planning	p. 180
Carry Through	p. 185
Follow Up	p. 187
Experimental Projects	p. 187
Summary	p. 194
CD-ROM Material	p. 195
References	p. 195
Exercises	p. 196
Further Reading	p. 198
Evaluation	p. 199
General Guidelines	p. 199
Ethical Considerations	p. 203
Safety Considerations	p. 209
Summary	p. 210
CD-ROM Material	p. 210
References	p. 211
Exercises	p. 211
Further Reading	p. 219
Troubleshooting	p. 221
Some General Guidelines	p. 221
Early Morning Shivers: An Example of Troubleshooting	p. 226
Technical Troubleshooting Exercise	p. 230
Interactive Computing Module on Troubleshooting	p. 237
Troubleshooting Laboratory Equipment	p. 239
Summary	p. 240
CD-ROM Material	p. 240
References	p. 240
Exercises	p. 241
Putting It All Together	p. 245
Case
Table of Contents provided by Publisher. All Rights Reserved.

H. Scott Fogler is the Arthur F. Thurnau Professor, Vennema Professor of Chemical Engineering at the University of Michigan. His research interests include flow and reaction in porous media, fused chemical relations, gellation kinetics, and chemical reaction engineering problems in the petroleum industry. He has graduated 37 Ph.D. students and has more than 200 refereed publications in these areas. Fogler is the AIChE 2008 President-elect. He has chaired ASEE�s Chemical Engineering Division, served as director of the American Institute of Chemical Engineers, earned the Warren K. Lewis Award from AIChE for contributions to chemical engineering education, and received the Chemical Manufacturers Association�s National Catalyst Award. He is the author of the classic Elements of Chemical Reaction Engineering, Fourth Edition (Prentice Hall, 2006).

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Steven E. LeBlanc is Senior Associate Dean for Academic Affairs and Professor of Chemical Engineering at the University of Toledo. He chaired the Chemical and Environmental Engineering Department for ten years, chaired the ASEE Chemical Engineering Education Division, and co-chaired the 2007 ASEE Chemical Engineering Summer School for Faculty.

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