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| Figures and Exhibits | p. vii |
| Preface | p. xi |
| Acknowledgments for the Fourth Edition | p. xxi |
| The Author | p. xxvii |
| Understanding The Dynamics of Strategic Planning | p. 1 |
| Why Strategic Planning Is More Important Than Ever | p. 3 |
| The Strategy Change Cycle: An Effective Strategic Planning Approach for Public and Nonprofit Organizations | p. 41 |
| Key steps in thinking and Act... MORE | p. 81 |
| Initiating and Agreeing on a Strategic Planning Process | p. 83 |
| Clarifying Organizational Mandates and Mission | p. 117 |
| Assessing the Environment to Identify Strengths and Weaknesses, Opportunities and Challenges | p. 150 |
| Identifying Strategic Issues Facing the Organization | p. 185 |
| Formulating and Adopting Strategies and Plans to Manage the Issues | p. 219 |
| Establishing an Effective Organizational Vision for the Future | p. 271 |
| Implementing Strategies and Plans Successfully | p. 286 |
| Reassessing and Revising Strategies and Plans | p. 317 |
| Managing the process and getting started with strategic planning | p. 353 |
| Leadership Roles in Making Strategic Planning Work | p. 355 |
| Getting Started with Strategic Planning | p. 383 |
| p. 403 | |
| A Guide to Stakeholder Identification and Analysis Techniques | p. 405 |
| Using the Web in the Strategic Planning Process | p. 428 |
| Developing a livelihood Scheme That Links Aspirations, Distinctive Competencies, and Distinctive Assets | p. 450 |
| Using Action-Oriented Strategy Mapping to Identify Strategic Issues and Formulate Effective Strategies | p. 469 |
| References | p. 493 |
| Name Index | p. 528 |
| Subject Index | p. 536 |
| Table of Contents provided by Ingram. All Rights Reserved. |