9781118838280

No matter what your title or place on the organization chart, you have the potential to be a leader—or more precisely, the potential to exercise leadership in the moments that matter most. Leadership is not a job title or position, but rather an action. In certain moments and situations, anyone can rise to the occasion to act as a leader—gaining respect, confidence, and ultimately greater success in the organization. But how can you recognize these moments where leadership is required, and then know what to do?

Step Up explains six critical "leadership moments"—everyday instances when you have a choice to shine or let opportunity pass you by. Based on their own research and extensive client work, Evans and Foster identify six regularly occurring moments and help you understand how to act wisely and decisively when those moments arise, showing how to:

Get Angry, Not Stupid
Avoid Terminal Politeness
Decide Already
Act When You are the Problem
Leverage Pessimism
Reverse Momentum

Anyone can take advantage of opportunities to act as a leader when the time is right—and reap the rewards. Step Up is a guide to exercising leadership when it matters most, boosting your personal impact and effectiveness, and making a real difference.

HENRY EVANS is founder and managing partner for Dynamic Results, LLC, specializing in strategy execution, executive development, and emotionally intelligent leadership. His first book, Winning with Accountability, was published in 2008. He lives in San Francisco, California.

COLM FOSTER specializes in working with executives and their teams to improve individual and team effectiveness. He is an adjunct faculty member of University College Dublin and holds a PhD and MBA. Colm lives in Dublin, Ireland, with his family.

Foreword by Marshall Goldsmith ix

Introduction 1

1 Get Angry, Not Stupid 11

2 Avoid Terminal Politeness 39

3 Decide Already 65

4 Act When You Are the Problem 95

5 Leverage Pessimism 125

6 Reverse Momentum 151

Conclusion: Create Emotional Safety 171

Next Steps 193

Notes 195

Acknowledgments 199

About the Authors 201

Index 203

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Step Up Lead in Six Moments that Matter

Step Up Lead in Six Moments that Matter

1118838289

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