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Secrets of Power Negotiating : Inside Secrets from a Master Negotiator

ISBN: 9781601631398 | 1601631391
Format: Paperback
Publisher: Career Pr Inc
Pub. Date: 10/20/2010

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SummaryTable of ContentsAuthor Biography
Roger Dawson'sSecrets of Power Negotiatinghas changed the way American business thinks about negotiating. Thinking "win-win"-looking for that magical third solution in which everyone wins but nobody loses--can be a naïve and ultimately unsuccessful approach in today's tough business environment. Power Negotiating teaches that the way you negotiate can get you everything you want and still convince the other side that they won also. This third edition has been completely revised and updated to reflect the changing dynamics of business today. New and expanded sections include: Twenty sure-fire negotiating gambits. How to negotiate over the telephone, by e-mail, and via instant messaging. How to read body language. Listening to hidden meanings in conversation. Dealing with people from other cultures. How to become an expert mediator. Secrets of Power Negotiatingcovers every aspect of the negotiating process with practical, proven advice, from beginning steps to critical final moves: how to recognize unethical tactics, key principles of the Power Negotiating strategy, why money is not as important as everyone thinks, negotiating pressure points, understanding the other party and gaining the upper hand, and analyses of different negotiating styles.
Introduction: What Is Power Negotiating?p. 9
Playing the Power Negotiating Gamep. 13
Beginning Negotiating Gambitsp. 15
Ask for More Than You Expect to Getp. 16
Never Say Yes to the First Offerp. 26
Flinch at Proposalsp. 32
Avoid Confrontational Negotiationp. 36
The Reluctant Seller and the Reluctant Buyerp. 39
Use the Vise T... MOREp. 44
Middle Negotiating Gambitsp. 48
Handling the Person Who Has No Authority to Decidep. 49
The Declining Value of Servicesp. 61
Never Offer to Split the Differencep. 64
Handling Impassesp. 67
Handling Stalematesp. 69
Handling Deadlocksp. 72
Always Ask for a Trade-offp. 75
Ending Negotiating Gambitsp. 79
Good Guy/Bad Guyp. 80
Nibblingp. 85
How to Taper Concessionsp. 93
The Withdrawing an Offer Gambitp. 97
Positioning for Easy Acceptancep. 101
Unethical Negotiating Gambitsp. 104
The Decoyp. 105
The Red Herringp. 109
Cherry Pickingp. 112
The Deliberate Mistakep. 115
The Defaultp. 117
Escalationp. 118
Planted Informationp. 121
Negotiating Principlesp. 123
Get the Other Side to Commit Firstp. 124
Acting Dumb Is Smartp. 127
Don't Let the Other Side Write the Contractp. 130
Read the Contract Every Timep. 133
Funny Moneyp. 135
People Believe What They See in Writingp. 137
Concentrate on the Issuesp. 139
Always Congratulate the Other Sidep. 142
Resolving Tough Negotiating Problemsp. 143
The Art of Mediationp. 144
The Art of Arbitrationp. 154
The Art of Conflict Resolutionp. 160
Negotiating Pressure Pointsp. 171
Time Pressurep. 172
Information Powerp. 180
Being Prepared to Walk Awayp. 194
Take It or Leave Itp. 199
The Fait Accomplip. 202
The Hot Potatop. 205
Ultimatumsp. 209
Negotiating With Non-Americansp. 211
How Americans Negotiatep. 213
How to Do Business With Americans: A Guide for Non-Americansp. 219
Negotiating Characteristics of Americansp. 229
Negotiating Characteristics of Non-Americansp. 234
Understanding the Playersp. 247
Body Language: How to Read Peoplep. 249
Hidden Meanings in Conversationp. 261
The Personal Characteristics of a Power Negotiatorp. 269
The Attitudes of a Power Negotiatorp. 273
The Beliefs of a Power Negotiatorp. 280
Developing Power Over the Other Sidep. 283
Legitimate Powerp. 285
Reward Powerp. 291
Coercive Powerp. 295
Reverent Powerp. 300
Charismatic Powerp. 303
Expertise Powerp. 307
Situation Powerp. 310
Information Powerp. 312
Combinations of Powerp. 315
Other Forms of Powerp. 319
Negotiating Drivesp. 323
Win-Win Negotiatingp. 329
Conclusion: Final Thoughtsp. 335
Indexp. 339
About the Authorp. 345
Alsop. 347
Table of Contents provided by Ingram. All Rights Reserved.
Roger Dawson is the founder of the Power Negotiation Institute and one of the country's top experts on the art of negotiating-Success magazine calls him America's Premier Business Negotiator. As a full-time speaker since 1982, Dawson has travelled the world to teach business leaders how to improve their profits using his Power Negotiating techniques. He has trained executives at some of the world's largest companies, including General Foods, General Motors, Xerox, IBM, and Harvard Medical School, and conducted seminars around the world.


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