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Results Without Authority : Controlling a Project When the Team Doesn't Report to You

ISBN: 9780814417812 | 0814417817
Format: Paperback
Publisher: Amacom Books
Pub. Date: 1/29/2012

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SummaryTable of ContentsAuthor Biography
It's tricky enough to spearhead a big project when you're the boss. But when you're the leader of a team of people who don't report to you, the obstacles are even greater. Results Without Authorityis the definitive book for project managers looking to establish credibility and control. A groundbreaker in the field, it supplies a start-to-finish system for getting successful project results from cross-functional, outsourced, and other types of teams. The completely updated second edition includes new information on: Agile methods and evolving pr... MORE
Acknowledgments
Control of Projectsp. 1
Who's in Charge?
Structure of This Book
Elements of Project Control
No One Ever Said That Projects Are Easy
Control Through Processp. 7
Project Management Processes
Quality Management
Project Infrastructure
The Project Management Offic... MORE
Key Ideas for Project Processes
Control Through Influencep. 35
Appropriate Leadership Styles
Getting Through Giving
Enhancing Influence
Maintaining Relationships
Key Ideas for Influencing
Control Through Project Metricsp. 69
Desired Behaviors
Types and Uses of Project Metrics
Measurement Definition and Baselines
Potential Problems and Measurement Barriers
Key Ideas for Project Metrics
Control Begins With Project Initiationp. 92
Sponsorship
Project Vision
Project Launch
Start-Up Workshops
Projects with Cross-Functional, Distributed, and Global Team Members
Key Ideas for Project Initiation
Building Control Through Project Planningp. 129
Plan Collaboratively
Measure Your Plan
Set a Realistic Project Baseline
Use Your Plan
Key Ideas for Project Planning
Maintaining Control During Project Executionp. 168
Deploying Status-Based Metrics
Status Collection
Informal Communication
Maintaining Relationships
Keeping Your Team Focused
Key Ideas for Project Execution
Tracking And Monitoring For Project Controlp. 204
Scope and Specification Change Management
Overall Control
Formal Communication
Rewards and Recognition
Project Reviews for Lengthy Projects
Project Cancellation
Control Challenges
Key Ideas for Project Tracking and Monitoring
Enhancing Overall Control Through Project Closurep. 240
Delivering Your Results and Getting Sign-Off
Employing Retrospective Project Metrics
Administrative Closure
Celebration and Team Rewards
Capturing Lessons Learned
Key Ideas for Project Closure
Conclusionp. 254
Example Project Infrastructure Decisionsp. 257
Selected Referencesp. 269
Indexp. 271
Table of Contents provided by Ingram. All Rights Reserved.
Tom Kendrick is a program manager, most recently with the Hewlett-Packard Company, and the author of Identifying and Managing Project Risk and The Project Management Tool Kit. He conducts project management classes, and presents at conferences and universities on program management, project risk, and related topics. He lives in San Carlos, California.


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