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Quality Concepts for the Process Industry
ISBN: 9781930528161 | 1930528167
Edition: 1st Format: Paperback
Publisher: Cengage Learning
Pub. Date: 1/2/2004
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Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Each chapter of the text contains chapter objectives, thorough discussions of the concepts presented, a summary, and end-of-chapter review questions. There is a complete glossary of terms and a list of additional references in the back of the book.
| How It All Began | |
| The Quality Gurus | |
| Total Quality Management (TQM) | |
| International Standards Organization(ISO) | |
| Customer Satisfaction | |
| The Economics of Quality | |
| Communication ? the Critical Skill | |
| Teamwork and Personal Effectiveness | |
| Quality Tools ? | |
| Quality Tools ? | |
| Variation in Proc... MORE | |
| Concepts of Statistical Process Control (SPC) | |
| Statistical Process Control (SPC) and Control Charts | |
| Process Capability | |
| Summary | |
| Glossary | |
| References | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
