Procedures & Theory for Administrative Professionals (with CD-ROM)
ISBN: 9780538730525 | 0538730528
Edition: 6thFormat: Hardcover
Publisher: Cengage Learning
Pub. Date: 2/28/2008
Why Rent from Knetbooks?
Because Knetbooks knows college students. Our rental program is designed to save you time and money. Whether you need a textbook for a semester, quarter or even a summer session, we have an option for you. Simply select a rental period, enter your information and your book will be on its way!
Top 5 reasons to order all your textbooks from Knetbooks:
- We have the lowest prices on thousands of popular textbooks
- Free shipping both ways on ALL orders
- Most orders ship within 48 hours
- Need your book longer than expected? Extending your rental is simple
- Our customer support team is always here to help
In today's dynamic workplace, administrative professionals must be able to adjust to a diversified workforce with emerging technologies and be prepared to function in an expanding and global marketplace. From hard skills to soft skills, PROCEDURES AND THEORY FOR ADMINISTRATIVE PROFESSIONALS, 6e equips you to handle whatever workplace challenges may come your way by providing instruction and activities directed toward technology, communication, and human relations. Its emphasis on critical thinking, creative thinking, and lifelong learning gives... MORE
| The Workplace | |
| The Workplace -- Constantly Changing | |
| Workplace Team and Environment | |
| Virtual Assistant | |
| Workforce Behaviors | |
| Your Professional Image | |
| Anger, Stress, and Time Management | |
| Ethical Theories and Behaviors | |
| Communication Essentials | |
| Written Communications | |
| Verbal Communicat... MORE | |
| Customer Service | |
| Technology Basics | |
| Technology Update | |
| Workplace Mail and Copying | |
| Telecommunications--Technology and Etiquette | |
| Records and Financial Management | |
| Managing Paper and Electronic Records | |
| Financial Analyses -- Organizational and Personal | |
| Meetings and Travel | |
| Event Planning | |
| Travel Arrangements | |
| Career Advancement | |
| Job Search and Advancement | |
| Leadership Theories and Behaviors | |
| Reference Guide | |
| Glossary | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |
