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Organizational Behavior Core Concepts

by: Vecchio, Robert

Organizational Behavior Core Concepts

by: Vecchio, Robert

ISBN 13:
9780030258565
ISBN 10:
0030258561
Edition: 4th
Format: Hardcover
Copyright: 07/02/1999
Publisher: South-Western College Pub
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Summary

In response to the need for an alternative to broad-coverage organizational behavior books, Bob Vecchio has written Organizational Behavior: Core Concepts. With solid coverage of theory, research, and practice, this new edition provides the foundation for understanding micro and macro views of organizational behavior.

Preface	p. ix
Individual Processes	p. 1
An Introduction to Organizational Behavior	p. 2
What is Organizational Behavior?	p. 4
Why Bother? Or, Three Reasons for Studying Organizational Behavior	p. 4
Practical Applications	p. 4
Personal Growth	p. 5
Increased Knowledge	p. 6
Organizational Behavior and Its Related Fields	p. 6
Studying the Behavior of People at Work	p. 8
Scientific Management	p. 8
Human Relations Approach: The Hawthorne Studies	p. 9
Contingency Approach	p. 12
Culture-Quality Movement	p. 12
Challenges Confronting Managers in the 21st Century	p. 13
Workforce Diversity	p. 13
Contingent Workers	p. 14
The Expression of Emotions at Work	p. 15
Criticisms of the Field	p. 15
A Framework for Studying Organizational Behavior	p. 17
Personality and Perception	p. 24
Personality	p. 26
The Determinants of Personality	p. 26
Assessing Personality Traits	p. 28
Important Dimensions of Personality	p. 31
The Perception of Others	p. 36
Accuracy in Perceiving Others	p. 37
The Perception of Personality Traits	p. 38
Some Obstacles to Accurate Perception	p. 39
Understanding Attributions	p. 41
Changing Employee Behavior Through Consequences	p. 48
The Nature of Learning	p. 50
Classical Conditioning	p. 50
Observational Learning	p. 51
Instrumental, or Operant, Conditioning	p. 52
Using Operant Principles in Organizational Settings	p. 53
Acquiring Complex Behaviors: Shaping	p. 53
Maintaining Desired Behavior	p. 53
Rules for Applying Operant Principles	p. 55
Does OB Mod Work?	p. 56
Controversies Surrounding OB Mod	p. 56
The Role of Punishment	p. 58
Alternatives to Punishment	p. 58
Effective Punishment	p. 59
Guidelines for Administering Discipline	p. 60
Progressive Discipline	p. 60
Conducting a Disciplinary Meeting	p. 61
Motivation	p. 68
The Nature of Motivation	p. 70
Achievement Motivation Theory	p. 70
Maslow's Hierarchy of Needs	p. 72
Two-Factor Theory	p. 75
Expectancy Theory	p. 76
Reinforcement Theory	p. 78
Equity Theory	p. 79
Social Learning Theory	p. 81
A Comprehensive Model of Motivation	p. 81
Enhancing Employee Motivation Using Rewards, Goals, Expectations, and Empowerment	p. 88
Reward Systems	p. 90
The Role of Compensation	p. 90
Goal-Setting	p. 93
Specificity	p. 93
Difficulty	p. 93
Acceptance	p. 93
Management by Objectives	p. 94
Expectations	p. 96
The Power of Self-Fulfilling Prophecies	p. 96
The Constructive Management of Self-Fulfilling Prophecies	p. 98
Employee Empowerment	p. 99
Job Redesign	p. 99
Quality Circles	p. 106
Self-Directed Work Teams	p. 107
Interpersonal Processes	p. 119
Power and Politics	p. 120
Distinguishing Power and Influence	p. 122
Interpersonal Influence Processes	p. 122
The Five Bases of Power	p. 123
Interplay Among the Power Bases	p. 125
Politics: The Facts of Organizational Life	p. 126
Political Tactics	p. 126
Devious Political Tactics	p. 128
Political Blunders	p. 129
Coping with Organizational Politics	p. 130
Machiavellianism	p. 131
Consequences of Using Influence Tactics	p. 132
Other Influence Techniques	p. 133
The Ethics of Organizational Politics	p. 134
Responding to Authority: Obedience	p. 135
Leadership	p. 142
The Nature of Leadership	p. 144
Does Leadership Make a Difference?	p. 145
What Do Managers Actually Do?	p. 145
The Trait Approach	p. 146
Gender Issues	p. 148
The Behavioral Approach	p. 148
The Situational Approach	p. 155
Fiedler's Contingency Model	p. 155
Path-Goal Theory	p. 158
Situational Leadership Theory	p. 159
The Vroom-Yetton Leadership Model	p. 161
The Vertical Dyad Linkage Model	p. 163
Substitutes for Leadership	p. 165
Obstacles to Personal Effectiveness in Leadership and Managerial Positions	p. 166
Decision Making	p. 178
Types of Organizational Decisions	p. 180
Personal Versus Organizational Decisions	p. 180
Programmed Versus Nonprogrammed Decisions	p. 180
Classical Decision Theory	p. 182
A Behavioral Theory of Decision Making	p. 183
The Influence of Judgmental Strategies	p. 185
Obstacles to Effective Decision Making	p. 186
Judgmental Biases	p. 186
Escalation of Commitment	p. 186
Groupthink	p. 188
Risk Taking Within Groups	p. 190
Techniques for Improving Decision Making	p. 192
Individual Versus Group Decision Making	p. 192
The Nominal Group Technique	p. 193
The Delphi Technique	p. 194
Social Loafing and the Stepladder Technique	p. 195
Creativity and Decision Making	p. 195
Characteristics of Creative Individuals	p. 196
Measuring Individual Creativity	p. 196
Steps in the Creative Process	p. 197
Enhancing Creativity	p. 198
Ethics in Decision Making	p. 199
Group Dynamics	p. 208
The Nature of Groups	p. 210
Formal Versus Informal Groups	p. 210
Open Versus Closed Groups	p. 210
Reasons for Forming Groups	p. 210
Interpersonal Attraction	p. 212
Physical and Psychological Distance	p. 212
Similarity	p. 213
Stages in Group Development	p. 214
Impact of Group Properties on Performance	p. 215
The Mere Presence of Others	p. 215
Size	p. 216
Composition	p. 217
Roles	p. 218
Status	p. 220
Norms	p. 221
Cohesiveness	p. 222
Managing Conflict	p. 228
Conflict	p. 230
Changing Views of Conflict	p. 230
Sources of Conflict	p. 231
Communication Factors	p. 232
Structural Factors	p. 232
Personal Behavior Factors	p. 233
Interpersonal Conflict	p. 234
Strategies for Reducing Conflict	p. 235
Superordinate Goals	p. 235
Structural Approaches	p. 237
Styles of Conflict Management	p. 238
Managing Intergroup Conflict	p. 240
Stimulating Conflict	p. 242
Managing Stress and Employee Job Satisfaction	p. 248
Views of Job-Related Stress	p. 250
Causes of Stress	p. 251
Personal Factors	p. 251
Interpersonal Factors	p. 254
Organizational Factors	p. 255
Reactions to Stress	p. 258
Physical Problems	p. 258
Alcoholism and Drug Abuse	p. 259
Absenteeism, Turnover, and Dissatisfaction	p. 259
Workplace Violence	p. 260
Mass Psychogenic Illness	p. 260
Burnout--A Companion Problem	p. 262
Coping with Stress	p. 262
Flight or Fight	p. 262
Exercise	p. 263
Social Support	p. 264
Job Redesign	p. 264
Relaxation Techniques	p. 264
Time Management: A Practical Approach to Reducing Stress	p. 264
Employee Job Satisfaction	p. 265
The Importance of Job Satisfaction	p. 266
Sources of Job Satisfaction	p. 266
The Search for Trends in Job Satisfaction	p. 269
Consequences of Job Dissatisfaction	p. 269
Job Satisfaction and Productivity	p. 271
Organizational Structure and Dynamics	p. 283
Communication	p. 284
A Model of the Communication Process	p. 286
Types of Communication	p. 287
Communication Networks	p. 288
The Direction of Communication	p. 290
Downward Communication	p. 290
Upward Communication	p. 290
Horizontal Communication	p. 291
Communication Roles	p. 292
Gatekeepers	p. 292
Liaisons	p. 292
Isolates	p. 293
Cosmopolites	p. 293
Nonverbal Communication	p. 293
Dimensions on Nonverbal Communication	p. 293
Proxemics	p. 295
Spatial Arrangements	p. 296
Time	p. 296
Individual Barriers to Communication	p. 296
Differences in Status	p. 296
The Credibility of the Source	p. 296
Perceptual Biases	p. 297
Organizational Barriers to Communication	p. 297
Information Overload	p. 297
Time Pressures	p. 297
Organizational Climate	p. 297
Technology	p. 297
Informal Communication	p. 298
Improving Organizational Communication	p. 300
Organizational Design and Environmental Influences	p. 306
Principles of Organizing	p. 308
Decentralization Versus Centralization	p. 308
Tall Versus Flat Structures	p. 309
Unity and Chain of Command	p. 311
A Look at Some Modern Organizational Designs	p. 313
Functional Design	p. 313
Product Design	p. 313
Hybrid Design	p. 313
Environmental Influences	p. 318
Dimensions of External Environments	p. 318
Managing the External Environment	p. 321
The Contingency View of Organizational Design	p. 322
Mechanistic and Organic Systems	p. 322
Woodward's Studies of Technology	p. 323
Cultural Influences	p. 330
Organizational Culture	p. 332
Rituals and Stories	p. 332
The Measurement and Change of Organizational Culture	p. 333
The Creation and Maintenance of Organizational Culture	p. 333
A Framework for Understanding Organizational Culture	p. 334
Studies of Organizational Culture	p. 336
Cross-Cultural Studies	p. 336
Cultural Differences	p. 337
Dimensions of Cultural Differences	p. 340
Japanese Management	p. 340
Doing Business Overseas	p. 343
Cross-Cultural Training	p. 345
The Culture Assimilator	p. 345
Simulation	p. 346
Managing Organizational Change and Development	p. 354
Sources of Change	p. 356
Organizational Growth and Decline	p. 356
Growth Through Creativity	p. 357
Growth Through Direction	p. 357
Growth Through Delegation	p. 358
Growth Through Coordination	p. 358
Continued Growth Through Collaboration	p. 358
Managing Organizational Decline	p. 328
Critical Determinants of Organizational Success and Failure	p. 359
Factors That Lead to Success	p. 359
Factors That Lead to Failure	p. 361
Organizational Development	p. 361
Phases in the OD Process	p. 362
Resistance to Change	p. 363
OD Techniques	p. 364
Conditions for the Successful Adoption of OD	p. 367
Does OD Work?	p. 367
OD in Perspective	p. 368
Glossary	p. 375
Notes	p. 385
Index	p. 413
Table of Contents provided by Syndetics. All Rights Reserved.

Amazon no longer offers textbook rentals. We do!

Organizational Behavior Core Concepts

Organizational Behavior Core Concepts

9780030258565

0030258561

Summary

Table of Contents

Supplemental Materials

Write a Review

Amazon no longer offers textbook rentals. We do!

Organizational Behavior Core Concepts

Organizational Behavior Core Concepts

9780030258565

0030258561

Summary

Table of Contents

Supplemental Materials

Write a Review

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