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Organisation, Interaction and Practice : Studies of Ethnomethodology and Conversation Analysis

ISBN: 9780521300285 | 0521300282
Edition: Revised
Format: Paperback
Publisher: Cambridge University Press
Pub. Date: 6/30/2011

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SummaryTable of Contents
Ethnomethodology has an elusive relationship with organisation studies. The ethnomethodological work of Harold Garfinkel, and the allied conversation analytic work of Harvey Sacks, is often cited and yet empirical contributions informed by ethnomethodology and conversation analysis remain rare. Organisation studies clearly has a lot to say about work but this is normally related to some broader set of social, economic and political issues. Rarely, if ever, does this research involve an analysis of the mundane and practical details of what actua... MORE
About the authors
Preface
Work and organisation in real time: an introduction
Finding organisation in detail: methodological orientations
A kind of governance: rules, time and psychology in organisations
On the reflexivity between setting and practice: the 'recruitment interview'
The situated production of stories
Orders of bidding: organising partici... MORE
Some major organisational consequences of some 'minor', organised conduct: evidence from a video analysis of pre-verbal service encounters in a showroom retail store
The work of the work order: document practice in face-to-face service encounters
The interactional accomplishment of a strategic plan
Peripherality, participation and communities of practice: examining the patient in dental training
Bibliography
Index
Table of Contents provided by Publisher. All Rights Reserved.


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