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| 1 | (24) | |||
| PART ONE STRATEGIC CHOICES | 25 | (62) | |||
| 25 | (42)... MORE | |||
| 67 | (20) | |||
| PART TWO PROCESS | 87 | (125) | |||
| 87 | (38) | |||
| 125 | (32) | |||
| 157 | (8) | |||
| 165 | (36) | |||
| 201 | (11) | |||
| PART THREE QUALITY | 212 | (87) | |||
| 212 | (33) | |||
| 245 | (40) | |||
| 285 | (14) | |||
| PART FOUR CAPACITY, LOCATION, AND LAYOUT | 299 | (154) | |||
| 299 | (28) | |||
| 327 | (20) | |||
| 347 | (13) | |||
| 360 | (40) | |||
| 400 | (53) | |||
| PART FIVE OPERATING DECISIONS | 453 | (388) | |||
| 453 | (38) | |||
| 491 | (52) | |||
| 543 | (38) | |||
| 581 | (14) | |||
| 595 | (42) | |||
| 637 | (36) | |||
| 673 | (46) | |||
| 719 | (14) | |||
| 733 | (27) | |||
| 760 | (35) | |||
| 795 | (46) | |||
| Appendix 1 Financial Analysis | 841 | (12) | |||
| Appendix 2 Normal Distribution | 853 | (1) | |||
| Appendix 3 Cumulative Poisson Probabilities | 854 | (3) | |||
| Appendix 4 Table of Random Numbers | 857 | (1) | |||
| Answers to Selected Problems | 858 | (5) | |||
| Name Index | 863 | (4) | |||
| Company Index | 867 | (3) | |||
| Subject Index | 870 |