Ongoing Crisis Communication : Planning, Managing, and Responding
ISBN: 9780761913207 | 0761913203
Format: PaperbackPublisher: Sage Publications, Inc
Pub. Date: 7/1/1999
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Ongoing Crisis Communication: Planning, Managing, and Responding, Second Edition, provides an integrated approach to crisis communication that spans various disciplines as well as the entire crisis management process. Drawing on firsthand experience in crisis management, author W. Timothy Coombs uses a three-staged approach to crisis management-precrisis, crisis, and postcrisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation.
| A Need for More Crisis Management Information | |
| Outline for an Ongoing Approach to Crisis Management | |
| Signal Detection | |
| Crisis Prevention | |
| Crisis Preparation | |
| Crisis Recognition | |
| Crisis Containment and Recovery | |
| Postcrisis Concerns | ... MORE |
| Final Observations and Lessons |
W. Timothy Coombs is Associate Professor in the Department of Communication at Clemson University.
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