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OFFICE PROCEDURES FOR THE 21ST CENTURY, 7/e
ISBN: 9780132343435 | 0132343436
Edition: 7thFormat: Package
Publisher: PEARSON
Pub. Date: 1/1/2008
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For courses in Office Administration, Procedure, and Management courses.Office Procedures for the 21st Century, Seventh Edition offers a desirable blend of procedural skills and soft skills and continues to be a market leader. Because of its relevant approach and proven system, it prepares students for employment in today's office environment and addresses the skills, strategies, and techniques needed to excel in any organization. This edition features an increased coverage of communication and human relations and offers more on ethics, technol... MORE
| Understanding the Changing and Challenging Office | |
| Human Relations | |
| Preparing Your Job Search | |
| Managing Your Work, Time, and Other Resources | |
| Communicating by Telephone | |
| Building Communications Skills | |
| Processing Mail | |
| Records Management | |
| Handling Financial procedures | |
| Scheduling Appointments and Receiving Vi... MORE | |
| Making Travel Arrangements | |
| Planning Meetings and Conferences | |
| Developing Effective Oral Presentations | |
| Preparing to Meet ChallengesAdditional Online Chapters available at www.prenhall.com/burton | |
| Working in a Medical Office | |
| Working in a Legal Office | |
| Table of Contents provided by Publisher. All Rights Reserved. |
