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| Part One: PUBLIC PERSONNEL ADMINISTRATION IN THE UNITED STATES | |
| 1. The American Public Service | |
| 2. Public Personnel Administration: A Historical Overview | |
| 3. Personnel and Organizational Effectiveness | |
| Part Two: ELEMENTS OF PUBLIC PERSONNEL SYSTEMS | |
| 4. Recruitment and Selection | |
| 5. Pe... MORE | |
| 6. Issues in Classification and Pay | |
| 7. Collective Bargaining in the Public Sector | |
| Part Three: ISSUES AND CHALLENGES | |
| 8. Workplace Violence | |
| 9. Drugs, Alcohol, and Tobacco: Substance Abuse in the Workplace | |
| 10. Sexual Harassment | |
| 11. Responding to the New American Workforce | |
| 12. The Future of Public Personnel |