The bestselling full-color computer repair textbookfully updated for the 2012 revision to CompTIA A+ certification exams 220-801 and 220-802 Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Fourth Editionis the most effective classroom-based test preparation package available for schools, praised by many for its conversational style and real-world applicability. The full-color textbook design is well illustrated with photographs and diagrams, and has an interactive design. Chapter learning objectives cover the 2012 CompTIA A+ exam objectives, and a map with page references is included. The book features sidebar questions, critical skill-building activities, step-by-step instruction, and end-of-chapter review and assessment. The student CD-ROM provides a self-assessment engine with four complete practice exams, an "Introduction to A+" video by Mike Meyers, more than one hour of LearnKey video presentation featuring Mike Meyers, and tools and utilities for students to use in labs or on the job. Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Fourth Editionis CompTIA Approved: chapter objectives align with CompTIA Approved Quality Content (CAQC) standards. McGraw-Hill is a CompTIA Authorized Partner Program (CAPP) Gold Partner.