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| List of Contributors | |
| Preface and Acknowledgments | |
| The Marketing/Media Ecology and Personal Selling | |
| The Marketing/Media Ecology | |
| Selling: Assumptions, Approaches, and Types of Selling | |
| Sales Ethics | |
| The AESKOPP System of Selling | |
| Attitude, Emotional Intelligence, and Skills | |
| Attitude and Goal Setting | |
| Emotio... MORE | |
| Skills: Effective Communication, Effective Listening, and Understanding People | |
| Skills: Influence and Creating Value | |
| Skills: Prospecting and Identifying Problems | |
| Skills: Generating Solutions, Proposals, and Presentations | |
| Skills: Presenting | |
| Skills: Negotiating and Closing | |
| Skills: Servicing | |
| Knowledge | |
| Business and Finance | |
| Marketing | |
| Media Research | |
| Advertising | |
| Television | |
| Newspapers | |
| The Internet | |
| Radio | |
| Magazines | |
| Media Comparisons: Advantages and Disadvantages | |
| Opportunities, Preparation, and Persistence | |
| Opportunities, Organization, and Time Management | |
| Selling Magazines to Agencies | |
| Writing Copy | |
| Index | |
| Table of Contents provided by Publisher. All Rights Reserved. |