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Measure Up! Yardsticks for Continuous Improvement
Measure Up! Yardsticks for Continuous Improvement
- ISBN 13:
9781557867186
- ISBN 10:
1557867186
- Edition: 2nd
- Format: Paperback
- Copyright: 11/15/1995
- Publisher: Wiley
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Summary
Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: Measure what is important to their customers. Motivate their organizations. Identify and eliminate waste of both time and resources.
