Managing Health Organizations for Quality and Performance
Managing Health Organizations for Quality and Performance
- ISBN 13:
9781449614713
- ISBN 10:
144961471X
- Format: Paperback
- Copyright: 02/17/2012
- Publisher: Jones & Bartlett Learning
Rent
Sorry, this item is currently unavailable on Knetbooks.com
Click the link below to purchase this eBook from our trusted partner, eCampus.com.
Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Extend or Purchase Your Rental at Any Time
Need to keep your rental past your due date? At any time before your due date you can extend or purchase your rental through your account.
Summary
Given the cost explosion that is expected from the recent healthcare reform legislation, healthcare organizations will increasingly be held accountable for delivering greater value (higher quality per unit of cost) in order to succeed. Managing Health Organizations for Quality Care looks at health care management from the perspective of quality improvement. Suitable for undergraduates or first-year graduate students, the book reflects the importance of creating quality and value in public health and health services organizations. It introduces complex and important topics but is written in a highly accessible manner. Key Features" Covers the basic subject areas required of managers working in the broad arena that encompasses various forms of health. " The chapters stand alone, allowing instructors to arrange topics as they prefer to present them. " The framework is based on four management functions, rather than management roles or simply presenting facts. " Includes material related to customer service and satisfaction as well as organizational and programmatic quality. " Takes a systems approach with examples of systems thinking applied to both management and quality issues" Provides opportunities for communicating and connecting among many topics and the methodological tools and disciplines (epidemiology, biostatistics, nutrition, maternal and child health) on which they can be applied.